Employee Experience Analyst

Performance Management Support

• Support recurring Performance Management activities, including goal setting, mid-year processes,

year-end reviews, and other established cycles.

• Maintain cycle calendars, trackers, process documentation, and related materials.
• Support employee and leader communications before and during Performance Management cycles.
• Track completion and participation and follow up on outstanding activities according to established

procedures.

• Respond to routine employee, leader, or HR partner questions using established resources and

guidance.

• Escalate non-routine or sensitive Performance Management issues to more experienced team

members or leadership.

• Assist with Performance Management data validation and reconciliation.
• Support preparation of job aids, FAQs, process guides, and other resources.
• Assist with system testing and process changes as assigned.

Employee Experience & Engagement Support

• Support administration of employee engagement surveys and other listening activities.
• Assist with communications, distribution lists, participation tracking, reporting, and follow-up.
• Maintain program trackers, documentation, and employee experience resources.
• Support action-planning activities and follow-up as directed.
• Assist with employee recognition and other engagement activities.
• Respond to routine program questions and route more complex requests appropriately.

Data, Reporting & Administration

• Maintain accurate employee and program data in trackers, reports, and systems.

• Prepare recurring reports and summaries using established templates and processes.

• Perform routine quality checks and identify missing or inconsistent information.

• Follow established procedures for handling confidential employee information.

• Maintain organized documentation and appropriate records for assigned programs.

Stakeholder & Team Support

• Provide professional and responsive support to employees, leaders, HR partners, and team

members.

• Coordinate with colleagues across geographies and time zones to complete assigned activities.
• Provide timely status updates and follow through on assigned action items.
• Work collaboratively with other Performance & Engagement team members during high-volume cycle

periods.

• Support special projects and additional team priorities as assigned.

Process & Continuous Improvement

• Follow established standard operating procedures and workflows.
• Identify routine issues or recurring questions and bring them to the attention of more experienced

team members.

• Help maintain current documentation, templates, and process resources.
• Participate in process-improvement activities and adoption of new tools or processes.