Isla Bella Beach Resort

<h4><strong>Employee Housing Coordinator</strong></h4>
<h4><strong>Job Summary</strong></h4>
<p>Isla Bella Beach Resort is seeking a proactive and highly organized <strong>Employee Housing Coordinator</strong> to oversee the day-to-day operations of our employee housing program while providing administrative support to the People + Culture department.</p>
<p>This position is responsible for the overall coordination of employee housing, including occupancy planning, resident communication, move-ins and move-outs, inspections, unit readiness, housing documentation, and vendor coordination. The Employee Housing Coordinator will also serve as an administrative resource for the People + Culture office, helping maintain an organized and efficient workplace and supporting routine HR functions.</p>
<p>The ideal candidate has experience in <strong>property management, residential housing, apartment operations, leasing, or resident services</strong> and is comfortable balancing administrative responsibilities with an active presence throughout our employee housing locations. Success in this role requires initiative, strong follow-through, attention to detail, sound judgment, and a service-oriented approach.</p>
<h4><strong>Key Responsibilities</strong></h4>
<h5><strong>Employee Housing Operations</strong></h5>
<ul>
<li>Coordinate the day-to-day operations of the resort's employee housing program across multiple housing locations</li>
<li>Manage housing assignments, move-ins, transfers, consolidations, and move-outs</li>
<li>Monitor current and upcoming occupancy and proactively plan for anticipated housing needs</li>
<li>Partner with People + Culture and Recruiting to forecast housing needs for incoming employees</li>
<li>Conduct move-in, move-out, and routine housing inspections</li>
<li>Coordinate apartment turnovers and ensure units are clean, safe, properly furnished, and ready for incoming residents</li>
<li>Partner with Engineering, Housekeeping, and outside vendors to coordinate maintenance, repairs, pest control, cleaning, and other housing needs</li>
<li>Coordinate access to occupied units for approved vendors and maintenance personnel when necessary</li>
<li>Track open housing work orders and follow through to completion</li>
<li>Maintain inventory of furniture, appliances, linens, keys, and other housing assets</li>
<li>Identify housing supplies, furnishings, appliances, or other items that need to be purchased and communicate ordering needs to the People + Culture Manager</li>
<li>Document unit damages and coordinate necessary follow-up, repairs, or replacements</li>
<li>Maintain organized housing storage and supply areas</li>
<li>Manage housing assignments effectively to maximize available occupancy</li>
</ul>
<h5><strong>Property &amp; Unit Readiness</strong></h5>
<ul>
<li>Prepare apartments and bedrooms for incoming residents, including bed and linen setup and other turnover needs</li>
<li>Assist with light cleaning and organization when necessary to ensure units are ready for occupancy</li>
<li>Coordinate and maintain linens and housing supplies for resident arrivals</li>
<li>Address basic household needs such as replacing light bulbs, batteries, and similar items</li>
<li>Assist with organizing and relocating housing supplies, furnishings, and household items as needed</li>
<li>Regularly assess housing locations for cleanliness, maintenance, safety, inventory, and operational needs</li>
<li>Escalate larger maintenance, repair, or property concerns to the appropriate department or People + Culture Manager</li>
</ul>
<h5><strong>Resident Services &amp; Housing Administration</strong></h5>
<ul>
<li>Serve as the primary point of contact for employees residing in company housing</li>
<li>Communicate housing policies, expectations, move-in and move-out procedures, inspections, and community standards</li>
<li>Respond to resident questions, concerns, and housing requests in a timely and professional manner</li>
<li>Address roommate concerns and assist with conflict resolution when appropriate</li>
<li>Maintain positive resident relationships while consistently and fairly enforcing housing expectations</li>
<li>Prepare and maintain leases, housing agreements, occupancy records, resident files, and related documentation</li>
<li>Maintain accurate housing rosters and availability records</li>
<li>Coordinate housing charges including rent, deposits, prorated amounts, damages, and outstanding balances</li>
<li>Ensure accurate housing deductions are communicated for payroll processing</li>
<li>Monitor housing balances and assist with follow-up on outstanding amounts</li>
<li>Document housing incidents, policy violations, damages, and required follow-up</li>
<li>Maintain accurate and organized housing records and reporting</li>
</ul>
<h5><strong>People + Culture &amp; Office Administration</strong></h5>
<ul>
<li>Provide day-to-day administrative support to the People + Culture department</li>
<li>Maintain an organized, professional, and well-stocked People + Culture office</li>
<li>Monitor office supplies, forms, onboarding materials, and other departmental resources and notify the People + Culture Manager when items need to be ordered or replenished</li>
<li>Maintain organized storage areas, files, supplies, and shared P+C resources</li>
<li>Assist with new hire onboarding and orientation</li>
<li>Support completion and organization of employment paperwork and I-9 documentation</li>
<li>Assist with interview scheduling and recruiting coordination</li>
<li>Maintain employee files and People + Culture documentation</li>
<li>Assist with preparation and organization of materials for trainings, meetings, employee events, and recognition initiatives</li>
<li>Support employee engagement activities and departmental projects</li>
<li>Assist employees with routine People + Culture questions and direct more complex matters to the appropriate P+C leader</li>
<li>Provide additional administrative support to the People + Culture Manager as needed</li>
</ul>
<h5><strong>Qualifications</strong></h5>
<ul>
<li><strong>Minimum of 1 year of experience in property management, apartment operations, residential leasing, employee housing, student housing, or resident services required</strong></li>
<li>Experience with move-ins, move-outs, inspections, unit turnovers, maintenance coordination, or residential occupancy strongly preferred</li>
<li>Previous hospitality or employee housing experience is a plus</li>
<li>Previous Human Resources or office administration experience is helpful but not required</li>
<li>Strong organizational, administrative, and time-management skills</li>
<li>Proactive approach with the ability to identify needs, establish priorities, and follow through with limited supervision</li>
<li>Strong resident relations and customer service skills</li>
<li>Ability to handle resident concerns and difficult conversations professionally</li>
<li>Strong attention to detail and accurate recordkeeping</li>
<li>Ability to balance administrative responsibilities with property-based operational needs</li>
<li>Proficiency with Microsoft Office and ability to learn HR, payroll, and housing systems</li>
<li>Valid driver's license required</li>
<li>Bilingual English/Spanish preferred</li>
</ul>
<h5><strong>Physical &amp; Work Requirements</strong></h5>
<p>This position works between the People + Culture office and employee housing locations and requires regular movement throughout the housing community.</p>
<ul>
<li>Ability to regularly travel between the resort and employee housing locations</li>
<li>Ability to conduct apartment and property inspections</li>
<li>Ability to stand and walk for periods of time throughout the workday</li>
<li>Ability to bend, reach, lift, and carry housing and office supplies as needed</li>
<li>Ability to lift and/or move up to 25 pounds</li>
<li>Ability to assist with light unit preparation and housing-related operational tasks</li>
<li>Ability to operate a golf cart or company vehicle as needed</li>
</ul>
<h5><strong>Benefits &amp; Perks</strong></h5>
<ul>
<li>Competitive hourly pay</li>
<li>Medical, Dental &amp; Vision Insurance</li>
<li>Paid Time Off</li>
<li>401(k) with employer match</li>
<li>Additional voluntary benefits</li>
<li>Employee housing based on availability</li>
<li>Discounts at EOS Hospitality sister properties</li>
<li>Professional development and career growth opportunities</li>
</ul>
<p><strong>Isla Bella Beach Resort is an Equal Opportunity Employer (EOE/AA/M/F/D/V).</strong></p>
<h6><strong>#INDIB</strong></h6>
<p>Equal Opportunity Employer<br>This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (<a href="https://www.eeoc.gov/poster" rel="nofollow noopener" target="_blank">https://www.eeoc.gov/poster</a>) notice from the Department of Labor.</p>


Employee Housing Coordinator

Employee Housing Coordinator

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