Employee Relation Assistant

Key responsibilities

• Handle employee grievances, disciplinary actions, and conflict resolution in a fair, consistent, and timely manner.
• Conduct investigations related to employee complaints, violations, or concerns, and recommend appropriate actions.
• Monitor and ensure compliance with labor laws, company policies, and client workplace standards.
• Coordinate with operations, HR, and client partners regarding employee performance and behavioral issues.
• Support the deployment and monitoring of workers, ensuring good working conditions and addressing concerns raised from client sites.
• Maintain accurate documentation of all employee relations cases, including reports and resolutions.
• Participate in employee engagement initiatives to promote a positive work culture.
• Conduct admin hearings if necessary.
• Attend DOLE hearings, SENA and other related hearings.
• Ensure updated disciplinary action monitoring.

About you

• Bachelor's degree in Psychology, Human Resources Management, Behavioral Science, or any related field.
• At least 2 years of experience in Employee or Labor Relations, preferably in a manpower or staffing agency.
• In-depth knowledge of Philippine labor laws and disciplinary processes.
• Strong interpersonal and communication skills.
• Good problem-solving, conflict resolution, and decision-making abilities.
• Ability to work with minimal supervision and handle multiple accounts or sites.