J&T Express
Employee Relation Specialist (Mandarin Speaker)
1 month ago
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Important information
Contract type:
Permanent
Location:
North Jakarta City, Jakarta, Indonesia
Work mode:
Onsite
Published on:
29 September 2026
What they need
📌 Key Responsibilities:
Manage employee relations matters, including grievances, disciplinary actions, and workplace conflicts
Handle and investigate employee complaints and ER cases
Provide guidance to employees and management regarding company policies and procedures
Work closely with HRBP and business teams to resolve employee-related issues
Ensure proper documentation and follow-up of ER cases
Support the implementation of HR policies and employee engagement initiatives
Ensure HR practices are aligned with applicable Indonesian labor regulations
📌 Requirements:
Bachelor’s degree in HR, Psychology, Law, Management, or a related field
Fluent in Mandarin (spoken and written)
Minimum 2–3 years of experience in Employee Relations / HR
Good understanding of Indonesian labor regulations and HR practices
Strong communication, negotiation, and problem-solving skills
Able to handle sensitive employee matters with professionalism and confidentiality
Experience in a fast-paced environment is a plus
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