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Employee Relation Specialist (Mandarin Speaker)

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Onsite

Employee Relation Specialist (Mandarin Speaker)

J&T Express

Employee Relation Specialist (Mandarin Speaker)

1 month ago

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Important information


Contract type:

Permanent

Location:

North Jakarta City, Jakarta, Indonesia

Work mode:

Onsite

Published on:

29 September 2026

What they need


📌 Key Responsibilities:

  • Manage employee relations matters, including grievances, disciplinary actions, and workplace conflicts

  • Handle and investigate employee complaints and ER cases

  • Provide guidance to employees and management regarding company policies and procedures

  • Work closely with HRBP and business teams to resolve employee-related issues

  • Ensure proper documentation and follow-up of ER cases

  • Support the implementation of HR policies and employee engagement initiatives

  • Ensure HR practices are aligned with applicable Indonesian labor regulations

📌 Requirements:

  • Bachelor’s degree in HR, Psychology, Law, Management, or a related field

Fluent in Mandarin (spoken and written)

  • Minimum 2–3 years of experience in Employee Relations / HR

  • Good understanding of Indonesian labor regulations and HR practices

  • Strong communication, negotiation, and problem-solving skills

  • Able to handle sensitive employee matters with professionalism and confidentiality

  • Experience in a fast-paced environment is a plus

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