Employee Relations Assistant

About the role

We are looking for an Employee Relations Assistant to support the HR team in managing employee relations concerns and maintaining accurate and timely documentation of employee cases. A key responsibility of this role is to serve as the primary administrator and coordinator of the Integrated Violation Monitoring System (IVMS), ensuring that employee violations, case status, documentation, and required actions are properly recorded and monitored. The position will work closely with the HR Supervisor – Recruitment & Employee Relations, Production leaders, and other HR functions to ensure that employee relations matters are properly documented, monitored, and followed through.

Key responsibilities

• Serve as the primary administrator of the IVMS
• Encode and maintain accurate employee violation and case records
• Ensure that case information and supporting documents are complete and properly filed
• Monitor the status and timelines of open cases and required HR actions
• Follow up with concerned departments and stakeholders for pending documents or actions
• Maintain confidentiality and data accuracy of all employee records
• Prepare regular IVMS reports and case status updates for the HR Supervisor
• Monitor trends and recurring violations and flag significant observations to the HR Supervisor
• Assist in receiving and documenting employee concerns, complaints, and workplace issues
• Support the HR team in investigations and fact-finding activities

About you

• Bachelor's degree in Psychology, Human Resources, Business Administration, or a related field
• 1–2 years of experience in Employee Relations, HR Generalist, HR Operations, or a related HR role
• Basic understanding of Philippine labor standards and HR practices
• Strong attention to detail and documentation skills
• Good written and verbal communication skills
• Organized and able to manage multiple cases and deadlines
• Comfortable handling confidential employee information
• Proficient in Microsoft Office, particularly Excel
• Experience with HRIS, case management systems, or employee monitoring systems is an advantage
• Manufacturing or Production HR experience is an advantage