Employee Relations Associate

The Employee Relations Associate supports the Employee Relations Manager in executing disciplinary action processes, facilitating conflict resolution, and fostering a culture of accountability and recognition. The role also provides strategic support in coaching, counseling, and employee engagement through cultural and spiritual activities. S/he serves as a key partner to department heads and supervisors in upholding a respectful, values-aligned work environment.

Disciplinary Action Management

• Leads and ensures timely processing of all NTEs reports and audit findings requiring disciplinary action.
• Conducts formal investigations and interviews in coordination with relevant departments to establish facts objectively.
• Drafts and issues disciplinary decision documents with supporting evidence and communicate results to concerned parties.
• Maintains an organized and confidential system for documenting disciplinary cases, sanctions, and resolutions.
• Ensures consistent application of company policies and due process across all departments.

Conflict Resolution and Mediation

• Serves as the primary facilitator for mediation between departments or individuals in conflict.
• Designs and executes intervention strategies to address unresolved or prolonged internal disputes.
• Recommends and supports proactive approaches to prevent conflict escalation.

Commendation and Reward Systems Implementation

• Designs, implements, and refines the commendation and employee reward system in partnership with department heads.
• Reviews and validates commendation nominations; oversee there cognition and publication process.
• Maintains documentation of awards and recognition for performance reporting and morale-building efforts.

Coaching and Counseling Oversight

• Guides the department heads and supervisors in conducting performance and behavior-related coaching sessions.
• Delivers training sessions or workshops on effective coaching and constructive feedback.
• Reviews LTA forms to ensure meaningful self-reflection and growth plans are captured.

Cultural and Spiritual Engagement

• Collaborates with the Cultural and Spiritual Affairs team to design and facilitate employee engagement activities.
• Promotes participation in values-based and well-being-centered programs as part of workplace culture initiatives.

Ethics and Values

• Role models and upholds Mary Grace Foods’ vision, mission, values and customer service model consistently.
• Manages sensitive and confidential matters in relation to employee relations.

Cultural Sensitivity and Inclusivity

• Role models awareness of diversity and inclusion principles and a commits to fostering a welcoming and inclusive environment for all employees.
• Respects and accommodates differences in backgrounds, perspectives, and experiences among employees.

Flexibility and Adaptability

• Performs other tasks assigned by the immediate superior to contribute to achieving departmental goals.
• Continuously seeks opportunities to learn and develop new skills by adapting to changes and excelling in different situations.
• Adjusts plans and priorities to accommodate changes and unexpected situations.

Communicating with Integrity and Respect

• Builds trust, fosters positive relationships, and maintains a healthy work environment by striving to provide accurate information, demonstrating empathy, understanding, and taking responsibility for words and actions.

QUALIFICATIONS

• Graduate of any Bachelor’s Degree, preferably in Psychology, Human Resources Management or any other related course.
• At least 2 to 3 years work experience as in Employee Relations, or similar role in retail or food and beverage industry (HR operations, or labor compliance).
• Preferably from an organization with 3,000 employees and above.
• Strong understanding of labor laws and due process in disciplinary actions
• Skilled in conflict resolution, investigation techniques, and case documentation
• High level of discretion and emotional intelligence
• Applicants must be willing to work onsite in our Head Office in Paranaque.