Employee Services Manager

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.

To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add an Employee Services Manager located in Prai, Penang .

What a typical day looks like:

• Oversee the operation and management of hostel facilities for foreign workers, ensuring compliance with relevant regulations and standards.
• Ensure adherence to Responsible Business Alliance (RBA) and ISO standards across employee service facilities and processes.
• Establish and maintain effective communication channels with both internal and external stakeholders, including employees, management, regulatory bodies, and service providers.
• Oversee the transportation services provided to employees, including shuttle services, commuting arrangements, and transportation logistics.
• Manage in-house medical clinics, ensuring the provision of high-quality healthcare services to employees.
• Collaborate with healthcare professionals to promote employee wellness initiatives and provide timely medical assistance.
• Supervise cafeteria operations, including menu planning, food quality, and hygiene standards.
• Define the goals in areas of responsibility for short- and long-term performance. Oversee implementation of goals so that our organization can continue to be best in class.
• Oversee management of administrative services.
• Coordinates with vendors to meet organizational needs.
• Manage vendor relationships. Responsible for managing negotiations and contractual agreements with new vendors.
• Improves program and service quality by devising new processes/procedures; updating and evaluating results.
• Completes special projects by organizing and coordinating information and requirements; planning, arranging, and meeting schedules; monitoring and evaluating results.
• Implement appropriate HR Strategies and actions to recruit and retain a qualified and motivated workforce.

The experience we’re looking to add to our team:

• A Bachelor’s degree in a related field; MBA is preferred.
• Typically requires 7 years of progressively advancing administration experience, including a minimum of 5 years of human resources administration management experience.
• Ability to work with internal teams and executive management as well as external customers and vendors to maximize mutual benefit.
• Proven experience in managing employee services or related functions, preferably in a multinational environment.
• Strong understanding of hostel management, healthcare services, transportation logistics, and food service operations.

What you’ll receive for the great work you provide:

• Full range of medical benefits, dental, vision
• Life Insurance
• Paid Time Off
• Allowances & Bonuses*

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Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email [email protected] and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).