Employment Coach

• Permanent Full Time
• Location: Punchbowl, NSW
• Salary: $ 85,881.31 + Super + Salary Packaging
• Make a meaningful difference to the lives of Australians in need

Life at Mission Australia
When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we advocate for a fairer Australia, to meet the growing needs of people across the country. Together we're building hope and possibility for all. Find out more about us and our purpose.

Your opportunity
Every person deserves the opportunity to build a future through meaningful work.

As an Employment Coach within Mission Australia's Inclusive Employment Australia Service, you'll walk alongside people living with disability, injury or health conditions as they take steps toward sustainable employment and greater independence.

Working from a strengths-based, participant-led approach, you'll support individuals to overcome barriers, build confidence, develop job readiness skills and connect with inclusive employers who recognise their potential. This is a rewarding opportunity to create lasting change, helping people achieve employment goals while contributing to more inclusive communities across Australia.

Your key responsibilities will be to:

• Build authentic, respectful relationships with participants as their primary point of contact throughout their employment journey
• Support participants through engagement, pre-employment, employment and post-employment phases of the program
• Complete assessments to identify strengths, skills, experience and barriers to employment
• Develop individualised employment and goal plans aligned to participant aspirations and needs
• Provide practical job readiness support including resumes, cover letters, interview preparation and job search strategies
• Facilitate group activities that build participant confidence, capability and work-life skills
• Advocate for participants with employers, government agencies and community support services
• Develop and maintain strong relationships with local employers to create employment opportunities and workplace inclusion
• Ensure accurate participant records, case notes, reporting and compliance activities are completed within required timeframes
• Contribute to service development, community engagement activities and continuous improvement initiatives
• Build productive relationships with tenants, contractors, consultants, government agencies and internal stakeholders

Requirements for success

• Certificate III or IV in Community Services, Employment Services, Career Counselling or a related discipline, or a willingness to work towards achieving one
• Strong customer service experience with the ability to build trusted stakeholder relationships
• Experience supporting people facing barriers to employment, education or personal development and working with people living with disability and other vulnerable community member
• Ability to manage a caseload, prioritise competing tasks and achieve performance objectives
• Strong administrative skills with excellent attention to detail and record management capabilities
• Strong interpersonal skills and the ability to engage respectfully with diverse communities
• Intermediate Microsoft Excel skills with the ability to analyse data and prepare reports
• Consistently achieve monthly employment placement and outcome targets, supporting positive employment outcomes for participants
• Willingness to travel outreach services within Canterbury- Bankstown area
• Current Driver Licence and WWCC required

Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks.

Your benefits

• Rewarding Work- every day you know you're making a real difference
• Not-for-profit salary packaging, reducing your tax (details via AccessPay)
• Free external, confidential counselling and access to chaplaincy support
• Volunteering opportunities
• Opportunity to purchase additional annual leave

Our Culture
Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.

We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve.

We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you're skilled and actively support our purpose and values, you would be welcome at Mission Australia.

If you live with disability and require support to submit your application, please email [email protected] or visit our Careers page for additional contact details.

We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application, please contact us at [email protected]

Find out more about a career with Mission Australia.

How to apply
Click 'Apply' and send your application today!

As a committed Circle Back Initiative employer, we will respond to your application.

Applications are shortlisted as they are received. Please apply as soon as possible to be considered. Thank you