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Employment Coach

Exclusive opportunity

Hybrid

Employment Coach

Matchworks

Employment Coach

2 months ago

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Important information


Contract type:

Permanent

Location:

Mount Gravatt QLD, Australia

Work mode:

Hybrid

Published on:

9 September 2026

What they need


Company description:

genU we're a profit-for-purpose organisation. Our focus at MatchWorks is to remove barriers to employment and help job seekers to find meaningful work and support them to sustain employment and build careers. We do this through programs and initiatives including our government-funded Inclusive Employment Australia (IEA) and Workforce Australia services.

Job description:

Location: Kaggur - Madul/Mount Gravatt and surrounding area
Salary: $65,957 - $71,195 + Superannuation + NFP salary packaging benefits
Leave benefits include: 20 days Annual Leave, 13 days Personal Leave, plus an additional 10 paid Wellbeing Days each year
Employment status: Full Time Permanent
Reference number: 3393

Hey you!

At MatchWorks, we deliver Inclusive Employment Australia (IEA) with purpose connecting job seekers and employers through personalised employment solutions that create real, lasting outcomes.

We currently have two fantastic IEA opportunities available within our team. One position will be based at our Mt Gravatt site, supporting day-to-day operations and service delivery. The second role will support our Employment Coach outreach services across multiple locations and can be based at either Mt Gravatt or Rocklea.

This outreach-focused role includes occasional travel to our sites at Wynnum, Cleveland and Redland Bay, approximately once per month. It offers a great mix of consistency and variety, providing support across several key service locations while maintaining a manageable travel requirement.

What you'll do

As an Employment Coach in our team you'll:

  • Get to know participants' strengths and goals, then match them with the right job opportunities.
  • Create personalised career plans and coach participants to build skills and confidence.
  • Link participants with training, health, and community supports for long-term success.
  • Build strong local networks to open more doors for jobseekers.

What you'll bring

  • Great communication as someone who can build trust and lasting relationships.
  • Organised multitasking skills as someone who can keep on top of plans, records, and deadlines.
  • Great skills as a team player who works well with employers, colleagues, and community partners.

(You'll also need an NDIS Worker Screening Check and Orientation Module Certificate - but don't worry, we'll help guide you through this.)

Bonus points for

  • Experience in a customer service, recruitment or employment consultancy setting.
  • Proficiency in Microsoft Office and case management systems.
  • Proficiency in another language that could support inclusive engagement.

Why you'll love working at MatchWorks

At MatchWorks, we're committed to creating a welcoming, safe, and respectful space where everyone is empowered to play their part in the important work that we do.

We welcome diversity in all its forms including disability, culture, gender, age, sexuality and religion and celebrate the unique perspectives and experience each of us brings.

You'll also get

  • Salary packaging - up to $15,900 tax-free plus meal/entertainment benefits

  • Extra Leave - 13 days personal leave/10 days wellbeing leave plus your 20 days of annual leave.

  • Purchased leave options - the ability to buy additional annual leave to support work-life balance and flexibility.

  • Discounts - savings at 450+ retailers including Coles, Woolworths & JB Hi-Fi

  • University Study Discount - Enjoy a 25% fee reduction for undergraduate and postgraduate courses at Torrens University.

  • Wellbeing support - 24/7 access to a holistic employee assistance program

  • Referral bonus - bring great people with you and be rewarded

Ready to make a difference? Click apply to complete your application.

Don't wait to apply! We are reviewing applications as they come in.

You can view the full position description on the genU careers page HERE.

We are committed to ensuring an accessible recruitment experience. If you need any adjustments or have specific accessibility requirements at any stage of the process, please contact Jo Sologinkin at

jo [email protected] or [0419 709 192](tel:0419 709 192)

Profile description:

If you're passionate about your community, this could the the role for you!

We offer:

  • Salary packaging - up to $15,900 tax-free plus meal/entertainment benefits

  • Extra Leave - 13 days personal leave/10 days wellbeing leave plus your 20 days of annual leave.

  • Purchased leave options - the ability to buy additional annual leave to support work-life balance and flexibility.

  • Discounts - savings at 450+ retailers including Coles, Woolworths & JB Hi-Fi

  • University Study Discount - Enjoy a 25% fee reduction for undergraduate and postgraduate courses at Torrens University.

  • Wellbeing support - 24/7 access to a holistic employee assistance program

  • Referral bonus - bring great people with you and be rewarded

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