Employment Coach

Job Coach

Responsible to:

Director of Operations

Responsible for:

Young People on the Back Your Future Programme

Hours:

37.5 hours per week, Monday to Friday, with occasional evening work required.

Location:

Lewisham (Circle Collective)

Length:

Fixed-term, six-month contract, with the possibility of extension.

Holiday:

25 Days per annum plus bank holidays pro rota

Salary:

£31,000 per annum pro rota

An Enhanced DBS with a Children's Barred Check will be required for the role.

Circle Collective is a London-based youth employment charity working with communities to improve access to employment, training, and life opportunities for young people. We focus on partnership-led, place-based approaches, working with local authorities, employers, housing providers, and community organisations to deliver programmes that respond to local need. Our ‘Back Your Future’ programme supports young people aged 16–30, particularly NEET (Not in Education, Employment, or Training), to develop employability skills, access work experience, and secure sustainable paid employment.

Role Overview

The Job Coach is responsible for delivering high-quality employability support to young people participating in the Back Your Future programme. The role focuses on one-to-one mentoring, employability coaching, workshop delivery, and supporting young people to progress into employment, education, and training opportunities. The post holder will manage an active caseload, maintain accurate records, support employer engagement activities, and contribute to achieving programme outcomes. This role is suited to someone who is organised, proactive, and passionate about supporting young people to overcome barriers and achieve positive progression outcomes.

Key Responsibilities

Young Person Support & Programme Delivery

· Manage a caseload of young people and support progression into employment, education, or training

· Conduct assessments and develop tailored action plans with clear goals and milestones

· Deliver one-to-one mentoring and employability support sessions

· Deliver engaging employability workshops and group sessions

· Support young people with CV writing, job applications, interview preparation, and workplace readiness

· Identify barriers to progression and provide appropriate support and interventions

· Maintain regular communication and engagement with participants

· Capture participant progress, outcomes, and success stories

Safeguarding & Welfare

· Safeguard and promote the welfare of young people participating in the programme

· Identify and report safeguarding concerns in line with organisational procedures

· Maintain professional boundaries and safe working practices

· Support young people experiencing barriers, vulnerability, or additional support needs

· Contribute to a safe, inclusive, and supportive environment

Employer Engagement & Opportunities

· Support employer engagement activities and employability events

· Help identify work experience, training, and employment opportunities for participants

· Match young people to suitable opportunities based on skills, interests, and readiness

· Support relationships with employers and external partners

· Assist with employer-led sessions, recruitment events, and mock interviews

Performance, Data & Administration

· Maintain accurate and timely participant records using CRM systems

· Monitor participant engagement and progression outcomes

· Complete programme administration, case notes, and evidence collection

· Contribute to reporting requirements and programme targets

· Ensure compliance with funding and organisational requirements

Partnership Working

· Work collaboratively with referral agencies, community organisations, and delivery partners

· Attend partnership meetings and programme activities where required

· Contribute ideas and feedback to support programme improvement

Professional Development & Compliance

· Stay informed about employability support practices and labour market trends

· Comply with safeguarding, health and safety, equality, and data protection policies

· Travel to other Circle Collective locations where required

Experience, Skills & Knowledge Required

(A) = Must be evidenced in the supporting statement

Essential

· Experience working within youth employment, employability, education, or community programmes (A)

· Experience supporting young people into employment, education, or training outcomes (A)

· Experience delivering one-to-one mentoring or coaching support (A)

· Experience facilitating workshops, group sessions, or employability activities (A)

· Good understanding of barriers affecting young people and how to support progression (A)

· Strong communication and relationship-building skills (A)

· Experience maintaining records and using basic CRM or case management systems (A)

· Ability to manage and prioritise a caseload effectively (A)

· Understanding of safeguarding and professional boundaries when working with young people (A)

· Ability to work in a target-focused environment and contribute to programme outcomes (A)

Desirable

· Experience working on funded employability or youth programmes (A)

· Experience supporting employer engagement activities (A)

· Knowledge of the London youth employment landscape and local opportunities (A)

· Experience working with vulnerable or NEET young people (A)

· Experience contributing to reporting or programme monitoring processes (A)

Safeguarding & DBS

Circle Collective is committed to safeguarding and promoting the welfare of children and young people. All staff are expected to share this commitment. This role is subject to an Enhanced DBS check with a Children’s Barred List check, satisfactory references, and adherence to safeguarding policies and procedures.

Equality, Diversity & Inclusion

Circle is an equal opportunities employer and welcomes applications from people of all backgrounds. We particularly encourage applications from individuals with lived experience of the communities we serve and from underrepresented groups in the employment and youth sector.

At Circle Collective, we believe young people are experts in their own lives. We value collaboration, honesty, and shared power, and we expect all staff to work in ways that centre dignity, respect, and lived experience.

Values

· Opportunity

· Inclusivity

· Purpose

Pay: £31,000.00 per year

Work Location: In person