Employment Coach - Fox Valley

Who We Are:

Goodwill NCW is a nonprofit organization with 28 retail stores across north-central Wisconsin. We are proud of the life-transforming impact we make in our communities and to our planet with the help of our donors and shoppers. Together, we bring our values to life, power our mission of elevating people by eliminating barriers to employment and transform lives through skill building for sustained employment and improved financial stability. Our unwavering commitment to addressing the unique needs of our communities drives us to continuously evolve.

What You’ll Get To Do:

• Provides individualized coaching and training to participants with diverse abilities across various settings, focusing on both job-specific and soft skills to meet employment standards.
• Collaborates with Case Manager and/or Career Navigator to identify participants’ strengths, unique needs, interests, and areas for growth to determine the most effective training methods, while utilizing person centered approaches.
• Collaborates and communicates with supervisors, team leaders, work site contacts, and other relevant stakeholders to ensure instructional support aligns with each participant’s requirements.
• Monitors and documents participant performance and behavior, ensuring all required records, including case notes, are completed accurately and within established timeframes.
• Orients participants at new training sites. Ensure participants comply with site policies and safety guidelines.
• Participates in accrediting, licensing, and funding audit meetings as required.
• Other duties as assigned.

What We Need From You:

• High school diploma or equivalent is preferred.
• 1+ year(s) of experience working with individuals with barriers is preferred.
• Excellent time management and prioritization skills and the ability to work through multiple tasks simultaneously under time constraints.
• Excellent communication, customer service skills and attention to detail.
• Ability to maintain confidentiality.
• A valid driver's license with an acceptable driving record is required to travel to multiple locations.
• Ability to work a flexible schedule, including holidays, evenings, and weekends, with regular and timely attendance in accordance with the assigned work schedule.

Work Environment:

The physical demands described here are representative of those that must be met by a team member to successfully perform the key functions of this job. Accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Work is performed in various environments with extensive team member contact and frequent interruptions.
• Primary function requires sufficient physical ability and mobility to work in varying settings; to sit or stand for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, twist, lift, carry, push and/or pull light to moderate amounts of weight.
• Verbally communicate to exchange information.