Employment Support Officer

Adelaide Metro | 4-5 Days Per Week

1. Help people rebuild confidence, independence and sustainable careers — in a role that requires experience, judgement and initiative.
2. At Beneficent, we work with people navigating injury, recovery and complex barriers to employment. This is meaningful work — but it’s also fast-paced, high-responsibility and outcome-driven.

 We are seeking an experienced Employment Services professional who can build employer relationships proactively, and drive return-to-work outcomes within the RTWSA / Workers Compensation and NDIS environment

Why Join Beneficent?

✨ Supportive, values-driven and highly collaborative team
✨ Strong mentoring from experienced leaders in injury management
✨ Flexible 4 or 5-day work arrangement
✨ Competitive salary aligned with experience
✨ Purpose-driven work with real impact — not just process-driven targets

About Us

Beneficent is a Career Coaching and Injury Management organisation supporting individuals with injury, disability and vocational barriers to return to work, stay at work or transition into new career pathways.

Our approach is trauma-informed and grounded in our philosophy: It Pays to Care — balancing compassion with accountability and outcomes.

About the role

The Employment Support Officer provides practical, structured job seeking and employment preparation support to clients under the direction and oversight of an experienced Consultant. The role supports clients to build job seeking skills, confidence and work readiness, while the supervising Consultant retains responsibility for case management, assessment, strategy, stakeholder management and overall service outcomes.

You will:

• Build and maintain strong employer relationships
• Support clients with job readiness, applications, interview preparation, job applications and reverse marketing
• Conduct workplace visits to establish and maintain placements
• Support NDIS participants through structured employment pathways
• Drive sustainable return-to-work outcomes, and short-term placements

About you

• Practical understanding of contemporary job seeking methods, recruitment processes and employer expectations.
• Understanding of resume preparation, job applications, interviews and online job seeking platforms.
• Awareness of the barriers that injury, disability, health conditions or extended absence from work may create for job seekers.
• Understanding of professional boundaries and the importance of working under the direction of the supervising Consultant.
• Sound understanding of confidentiality, privacy, duty of care and accurate record keeping.
• Strong written and administrative skills, including accurate document preparation, spelling, formatting, data entry and case notes.
• Ability to manage scheduled client support activities, complete records promptly and meet agreed timeframes and service expectations.
• Confidence using computers, email, Microsoft Office and online employment platforms.
• A valid driver's licence.
• Access, without restriction, to a roadworthy vehicle during hours of work which is comprehensively insured.
• This role is primarily an on-site role, with off-site visits a common aspect of the role

What’s in it for you?

• Laptop, phone, and mileage allowance provided
• Paid ongoing professional development related to the role
• Supportive, values-led team with wellbeing support
• Supported induction commencing with job shadowing and ongoing mentoring and supervisory support.
• Competitive salary + super
• $200 per year towards approved health and wellbeing expenses such as a gym membership, fitness classes or wellbeing activities

We Welcome Diversity

Beneficent is an Equal Opportunity Employer. We strongly encourage applications from people with disability, culturally diverse backgrounds, LGBTQIA+ communities, veterans, carers and Aboriginal and Torres Strait Islander peoples.

Interested?

If you’re an experienced consultant ready to take ownership of your work and deliver meaningful outcomes, we would love to hear from you.

Reach out for a confidential discussion with the CE) on [email protected] or 0417860705