EMS Human Resources Assistant

Position Summary

The Human Resources Assistant provides administrative, coordination, and employee support services across the Human Resources department. This role serves as a primary point of contact for general employee inquiries and supports day-to-day HR operations through calendar management, meeting coordination, documentation, and cross-functional assistance. The position requires professionalism, discretion, strong organizational skills, and the ability to support multiple HR functions as business needs evolve.

Essential Duties & Responsibilities

Employee Support & Inquiries

• Serve as the first point of contact for general employee questions regarding HR policies, procedures, benefits navigation, timekeeping, and employee self-service systems.
• Provide accurate, professional, and timely responses while escalating sensitive or complex matters to HR leadership as appropriate.
• Assist employees with general guidance on HR platforms and processes in compliance with company policy and California labor laws.

Administrative & Coordination Support

• Manage HR calendars, including scheduling meetings, interviews, trainings, orientations, and employee appointments.
• Attend meetings and take clear, accurate meeting notes; track action items and assist with follow-up communications.
• Prepare, distribute, track, and file HR documents in accordance with record retention and confidentiality requirements.
• Maintain organized electronic and physical personnel records in compliance with California and federal regulations.

HR Operations Support

• Assist with onboarding logistics, including scheduling, document completion, and coordination with internal departments.
• Provide administrative support related to recruitment, training coordination, benefits administration, and employee relations documentation.
• Assist with tracking compliance items, deadlines, and recurring HR tasks.

Cross-Functional & Ad-Hoc Support

• Collaborate with HR leadership, operations, payroll, and training teams as needed.
• Support audits, reports, special projects, and process improvement initiatives.
• Perform other related duties as assigned to support departmental and organizational needs.

Qualifications

• High school diploma or equivalent required; Associate’s or Bachelor’s degree in Human Resources, Business Administration, or related field preferred.
• Prior administrative, HR, or office support experience preferred.
• Strong written and verbal communication skills.
• Ability to handle confidential and sensitive information with discretion.
• Proficiency in Microsoft Office and Google Workspace; HRIS experience preferred.
• Bilingual in Spanish and English preferred (verbal and written).

Key Skills & Competencies

• Strong organizational and time-management skills
• Attention to detail and accuracy
• Professional, approachable, and service-oriented demeanor
• Ability to prioritize and manage multiple tasks
• Adaptability in a fast-paced environment

Physical & Work Requirements

• Ability to sit, stand, and work at a computer for extended periods.
• Ability to lift up to 15 pounds as needed.
• Reasonable accommodations will be made in accordance with applicable law.

Equal Employment Opportunity Statement

The Company is an equal opportunity employer and complies with all applicable federal, state, and local employment laws, including California labor regulations. Employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, or any other protected status.