Enablement Support Worker

Enablement Support Worker- Job Advert

Job Title: Enablement Support Worker

Reports to: Mental Health Community Services Manager

Salary: £12.82 per hour

Contract Type: Permanent

Hours: 37.5 hours, 5 days over a 7-day period, with varying shift patterns as agreed with the Manager, between the hours of 9am- 9pm

Location: Solihull

About Us

Sandant Care provide personal care and support within two specific service areas, in the Solihull area. Weprovide care and support for individuals in their own homes and providing supported living plus support in the community. Along with personal care, we provide housing related support services – working alongside the person to manage their home, including guidance and support paying bills, securing the home, and managing the tenancy. We strive to deliver the highest quality care standards, and outstanding service. Weprovide care packages for vulnerable people living within the community, supporting those with learning disabilities, autism, mental health and older people.

The Role

The role of the Enablement Support Worker is to work in the community, supporting service users and helping them become as independent as they can.

Helping and supporting Service Users with different physical disabilities and mental health needs to live their lives more independently and support them to reach their potential by providing both physical and emotional support.

The role of an Enablement Support Worker is so varied - each person has unique needs, which makes the job unique too.

Main Function of the Job

· To ensure that recovery goals identified using Planning

· To encourage service users to recognise, understand and manage factors that affect their mental wellbeing and physical health.

· To increase choice and involvement of service users through access to peer support and through volunteering opportunities

· To empower individuals to identify and overcome obstacles to success in a achieving their self-determined goals engendering self-belief.

· To record and feedback to clients about their progress and achievements and to identify further goals which help them achieve their aspirations.

· To work with a range of partners and external agencies to ensure clients benefit from personalised and joined up support.

· To work as a team member, sharing information and supporting colleagues, volunteers ensuring they have the knowledge, information, and resources to be successful in their roles and make a positiveand valued contribution to the service.

· Participate in the monitoring requirements of the service by providing statistical and qualitative information on activities, success stories and outcomes achieved.

· To maintain accurate records as required by policies and procedures, using appropriate paper and electronic systems.

· To maintain timely, accurate details of clients service and support activities and outcomes achieved.

· To engage with community events, meetings and forums and local organisation and networks.

· To proactively contribute to continuously improving the service by making positive suggestions,providing constructive feedback and assisting in the implementation of agreed new ways of working.

Role and Responsibilities

· Ensure Service Users are at the heart of care delivery and their wishes and preferences enhance their wellbeing

· Compassion, good communication skills and a calm and caring manner are essential for this important role

· Be responsible for promoting and safeguarding the welfare of those individuals they support

· Develop effective working relationships with other employees

· Work in cooperation with members of the multi-disciplinary teams to maximise opportunities for people

· Seek opportunities for personal and professional growth

· Be professional, polite and reasonable at all times

· Champion all relevant Sandant Care policies and procedures and audits by the team

· Attend statutory training and any other training as directed by management

· Understand and follow all policies and procedures relevant to the role

· To maintain up-to-date knowledge of legislation, national and local policies and procedures in relation to Mental Health and Primary Care Services.

· To actively promote mental health issues positively

· To ensure good communications both within Sandant Care and external agencies.

· To maintain up-to-date knowledge of legislation, national and local policies and procedures in relation to Mental Health and Primary Care Services.

· All employees have a responsibility and a legal obligation to ensure that information processed forboth patients and staff is kept accurate, confidential, secure and in line with the Data Protection Act (1998) and Security and Confidentiality Policies.

· To maintain the confidentiality of all electronically stored personal data in line with the provision of the Data Protection Act.

Skills

Our ideal candidate will be:

· Interested in helping other people, regardless of their condition.

· The ability to communicate clearly and sensitively when talking to people and their families.

· Good listening skills.

· Great problem-solving skills and the ability to adapt and act accordingly to situations.

· Good time management skills to be able to support the needs of multiple people.

· The ability to keep up with changing standards and codes of conduct in the social care sector.

· The ability to work both alone and as part of a team.

· A high level of patience and emotional resilience.

· Being empathetic towards everyone.

· The ability to make good, positive relationships with people and their families.

· The ability to communicate with other healthcare professionals.

· Great verbal and written communication skills.

· A non-judgemental attitude regardless of a person’s needs.

· The ability to remain calm under pressure and when dealing with challenging situations.

To be successful in this role, you must have the following skills/experience:

· NVQ Level 2 in Health & Social Care

· Experience of working in a social care setting or able to demonstrate a lived experience

· Experience of identifying and co-ordinating a range of services to meet individual needs

· Up to date knowledge of sector specific legislation and best practice

· Ability to maintain electronic records

· Clear verbal and written English and excellent communication skills

Pay: £12.82 per hour

Expected hours: 37.5 per week

Benefits:

• On-site parking

Experience:

• support worker: 2 years (required)

Work authorisation:

• United Kingdom (required)

Willingness to travel:

• 50% (preferred)

Work Location: In person