Encoder Staff

Job Summary

The Encoder Staff is responsible for accurately transcribing, inputting, updating, and verifying clinical, administrative, diagnostic, and billing data into the hospital's electronic systems. The primary role is to maintain high data integrity, facilitate smooth patient processing, and uphold strict compliance with Philippine Data Privacy guidelines (RA 10173) and hospital record protocols.

Duties and Responsibilities

1. Encode patient demographic data, admission/discharge details, physician orders, diagnostic results (laboratory, radiology, cardiac), and treatment records into the hospital management system.
2. Input line-item charges, medical supply consumption, procedure codes, and billing details for inpatient, outpatient, and emergency accounts.
3. Update medical status and results based on validated worksheets submitted by collators, medical technologists, or physicians.
4. Reconcile encoded figures against physical logs to catch human error, double entries, or missing line items.
5. Correct data discrepancies immediately upon identification or notification by supervisors.
6. Uphold strict confidentiality regarding all Patient Health Information (PHI) and hospital administrative records.
7. Ensure secure logout and proper handling of electronic access permissions at all times.
8. Escalate system bugs, hardware issues, or data discrepancies to the IT department or supervisor.
9. Attend meetings, seminars, trainings, and extracurricular activities of the hospital.

Job Qualifications

1. 4-year college graduate in Information Technology, Computer Science, Health Information Management, Nursing, Paramedical, or related fields.
2. Strong customer service and interpersonal skills.
3. Fast and accurate typing speed (40–50+ WPM).
4. Proficiency in MS Office (Excel, Word) and computerized database management.
5. Familiarity with basic medical terminology, diagnostic tests, and PhilHealth/HMO workflows is an advantage.