Neurealm
End User Computing
14 days ago
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Important information
Contract type:
Permanent
Location:
Bengaluru, Karnataka, India
Work mode:
Onsite
Published on:
7 October 2026
What they need
Major responsibilities and technical support activities for EUC role.
- Installing and configuring client computer systems.
- Responding to client IT support requests and providing on-site technical support.
- Coordinating with vendors (OEMs) for hardware issues until closure.
- Meeting with clients to diagnose software, networking, or hardware issues.
- Addressing P1 and P2 ticket issues and offering solutions that meet client needs.
- Repairing hardware malfunctions, software issues, and networking problems.
- Supporting asset management, project activities, and data center operations.
- Coordinating with other teams to resolve complex issues.
- Maintaining strong client relations.
- Tracking work records and compiling job reports.
Preferred Immediate to 15 days joiner
Work Mode: WFO/ 24*7 Shift
Work Location: Mumbai (Malad west), Bangalore (Bellandur)
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