End User Computing - Desktop Supprt

Desktop support

SCCM

Imaging and Patch Management

Software Distribution

Good communication

• Deskside Management, Touch Support, Local IT, Imaging, O365 Support, Investigate and troubleshoot software and desktop issues.
• Provided all desktop, laptop, printer, and proprietary software support and administrative functions to support desktop user issues.
• Remote support & troubleshooting of end user issues
• Windows OS, MacBook support
• Zscaler troubleshooting
• The Engineer is responsible for managing and support end-end Remote Desktop related activities.
• Should be able to understand business, technical requirements, and provide solution, design and implementation approach for SCCM, Intune and Windows 10
• Must have prior experience in Design and Implementation of SCCM hierarchy

Must have prior experience of Design and Implement migration to SCCM from other tools

Salary Range: $ 64,000-$ 65,000 a year

TCS Employee Benefits Summary Discretionary Annual Incentive.

Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.

Family Support: Maternal & Parental Leaves.

Insurance Options: Auto & Home Insurance, Identity Theft Protection.

Convenience & Professional Growth: Commuter Benefits & Certification & amp; Training Reimbursement.

Time Off: Vacation, Time Off, Sick Leave & Holidays.

Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.