End User Computing (EUC) Administrator

Job Summary

We are seeking a proactive and experienced End User Computing (EUC) Administrator to manage, maintain, and secure the organization's end-user computing environment. The successful candidate will be responsible for endpoint management, patching, vulnerability remediation, Windows domain administration, endpoint security, and ensuring a secure and reliable computing environment for all users.

Key Responsibilities

• Administer and support Windows desktop and laptop environments.
• Manage Microsoft Active Directory, Group Policy (GPO), DNS, DHCP, and Windows Domain services.
• Perform operating system and third-party application patch management using enterprise tools.
• Monitor and remediate endpoint vulnerabilities based on vulnerability assessment reports.
• Manage endpoint security solutions including antivirus, EDR/XDR, disk encryption, device control, and endpoint hardening.
• Deploy, configure, and maintain endpoint management platforms such as Microsoft Intune, ManageEngine or equivalent.
• Ensure compliance with organizational security policies and regulatory requirements.
• Investigate and resolve endpoint-related incidents and security alerts.
• Coordinate vulnerability remediation activities with infrastructure and application teams.
• Perform software deployment, OS imaging, and hardware lifecycle management.
• Maintain endpoint asset inventory and software licensing records.
• Develop and maintain standard operating procedures (SOPs), documentation, and knowledge articles.
• Participate in IT projects including endpoint refresh, Windows upgrades, cloud migration, and security enhancement initiatives.
• Provide Level 2/Level 3 technical support for complex end-user issues.
• Participate in after-hours support and maintenance activities when required.

Requirements

• Diploma or Bachelor's Degree in Computer Science, Information Technology, or a related discipline.
• Minimum 3–5 years of experience in End User Computing or Desktop Infrastructure administration.

Additional Information:

• Working hours: Monday–Friday, 8:30 AM – 6:00 PM
• Availability for on-call or after-hours support when required.

Pay: RM2,500.00 - RM3,000.00 per month

Benefits:

• Free parking
• Opportunities for promotion
• Parental leave
• Professional development

Work Location: In person