End User Computing Sr. Associate

We are looking for a skilled End User Computing professional with 2 to 7 years of experience to provide end-to-end support on desktop issues, laptop support, and application installation and troubleshooting. The ideal candidate will have excellent communication skills and be able to work independently.

Roles and Responsibility

• Provide end-to-end support for desktop and laptop issues.
• Install and troubleshoot applications and patches.
• Troubleshoot AV systems and perform basic day-to-day activities related to end-user computing.
• Collaborate with team members to resolve complex technical issues.
• Document and track incidents and resolutions.
• Communicate effectively with users and stakeholders regarding issue resolution.

Job Requirements

• Minimum 2 years of experience in end-user computing or a related field.
• Strong knowledge of patch installation, AV troubleshooting, and application installation.
• Excellent communication and problem-solving skills.
• Ability to work independently and as part of a team.
• Strong analytical and troubleshooting skills.
• Familiarity with end-user computing tools and technologies.

About Company

NTT DATA PAYMENT SERVICES INDIA PRIVATE LIMITED is a leading company in the industry, providing innovative payment solutions to its clients. We are committed to delivering exceptional customer service and support to our customers.