End User Engineer - Networks

Join our Network team as an End User Engineer and play a key role in delivering reliable, secure and high-performing network services.

About The Role

We have an exciting opportunity for an End User Engineer to join our Networking team. In this role, you'll focus on Cisco network infrastructure and contribute to ongoing initiatives that ensure the network environment is secure, reliable, and aligned with best practices.

We're looking for someone with solid networking knowledge and experience with WAPs, VOIP, Routing/switching and ISE. You'll also have hands-on experience working with Cisco, Fortinet, Palo Alto and Azure technologies.

This is a full-time role with Hybrid opportunity’s, working standard business hours. There is the occasional need to travel to sites within the state for project work.

Responsibilities will include:

• Providing network support, including installing, configuring and troubleshooting network hardware and software.
• Collaborating with end-users to resolve networking issues in a timely and efficient manner.
• Performing routine maintenance tasks, including updates, patches, and system upgrades.
• Looking for ways to improve network performance and processes.
• Developing technical documentation, including policies, procedures and support guides.
• Collaborate and communicating closely with team members, end users, clients, vendors and stakeholders to deliver reliable network services and support continuous improvement.

What you’ll bring to the table:

• Experience providing troubleshooting to users within tight timeframes.
• Cisco certification (CCNA, CCNP or similar) and other networking certifications; ITIL Fortinet NSE4 certification is highly regarded.
• Hands-on experience configuring and managing Cisco routers, switches and firewalls.
• Strong understanding of networking protocols.
• Experience with network security technologies, including firewalls and VPNs.
• Technical expertise across Cisco, Fortinet, Palo Alto and Microsoft Azure technologies.
• Experience developing technical documentation, including policies, procedures and support guides.
• A solid understanding of IT infrastructure and IT service management practices.
• Strong communication and stakeholder management skills.
• The ability to work independently and collaboratively, with a willingness to share knowledge and support the team.

About Kinetic IT

Kinetic IT is a leading Australian IT services provider specialising in Intelligent Workplace, Cloud, Cyber Security, Digital Infrastructure and IT Service Management. We are unlocking the potential of technology to enrich lives of Australian communities.

For more than 25 years, we’ve partnered with some of Australia’s most important organisations, helping them deliver essential services relied upon by our communities including government, critical infrastructure, education, law enforcement, defence, emergency services, utilities, and transport.

Be You, Create the Future

At Kinetic IT, we’re driven by a shared passion for technology, customer success, and community impact.

With over 1,500 talented people working across Australia, we deliver world-class capabilities with a local touch – helping shape the future of tech, here and beyond.

We value individuality and foster an inclusive culture where you’re safe to be your best, real self. We tackle challenges together, celebrate success together, and make sure everyone feels valued, supported, and proud of the work they do.

As an equal opportunity employer, we welcome people of all abilities, backgrounds, cultures, and genders. We’re proud to be an Indigenous and Veteran-friendly employer.

The Kinetic IT Difference

• Growth-focused culture – Formal training, mentoring, vendor exam support, communities of practice and regular development reviews.
• Advance your career – Access new roles via our internal ‘Opportunity Marketplace’ careers hub.
• Flex your work – Hybrid options, flexible hours, mobility and part-time roles (customer needs permitting).
• Celebrate together – Social events, cultural celebrations, end-of-year functions and more.
• Wellbeing matters – Health and wellness resources, tailored leave and support options and EAP access.
• Other Perks- Access to our employee discounts platform, discounted gym membership and more.

How To Apply

Work with us as we bring technology to life. Apply today or send your CV direct to [email protected].

You can learn more about our culture and crew online at https://kineticit.com.au/work-with-us/careers-at-kit/.

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