End User Support

Link Technologies (LinkTechConsulting.com), a Las Vegas-based IT consulting firm, is currently looking for an End User Support Technician to join our team.

Requirements

• 21 years of age or older
• Must be able to work any shift, including nights, weekends, and holidays
• Strong hands-on experience with Windows 10 to Windows 11 migrations, including OS deployment, imaging, installation, configuration, and troubleshooting
• Experience deploying desktops, laptops, monitors, docks, printers, and other end-user devices
• Strong physical end-user support skills, including desk-side troubleshooting, hardware installations, cable management, workstation setup, and equipment moves
• Install, configure, and support Microsoft Windows, Microsoft 365, and common business applications
• Experience with Active Directory and basic hardware/software troubleshooting
• Excellent customer service and communication skills in a fast-paced, customer-facing environment
• Ability to lift up to 40 lbs. and walk throughout a large property
• Reliable transportation
• Must be able to obtain and maintain a Nevada Gaming Card

Preferred

• Experience supporting enterprise Windows deployments
• Basic Apple/macOS support
• CompTIA A+ Certification

Link Technologies is an equal opportunity employer. All qualified applicants will receive consideration for employment without discrimination based on race, color, religion, sex, gender identity/expression, sexual orientation, national origin, protected veteran status, disability, or any other factors protected by law.

Pay: $17.00 - $19.50 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Application Question(s):

• Do you have Windows 10 to 11 Migration Experience?

Experience:

• End User Support: 2 years (Required)
• Windows 11: 1 year (Preferred)

Location:

• Las Vegas, NV 89199 (Required)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Required)
• Overnight Shift (Preferred)

Work Location: In person