End-User Support Engineer

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

We are looking for an End-User Support Engineer to support the office in Budapest on-site and colleagues in Hungary remotely.

Responsibilities

• In collaboration with the Team support IT infrastructure in Budapest office
• Ensure equipment, documents and processes are in place
• Support people on IT-related issues
• Operating, maintaining, upgrading, and disposing of assets in the most cost-effective manner
• Be involved in the development of End-User Support Service

Requirements

• Understanding of basic principles of hardware, software, networking
• Intermediate skills of troubleshooting OS, hardware, network
• Understanding of basic principles of asset management, ITIL (or any other ITSM tool)

We offer

• Dynamic, entrepreneurial corporate environment
• Diverse multicultural, multi-functional, and multilingual work environment
• Opportunities for personal and career growth in a progressive industry
• Global scope, international projects
• Widespread training and development opportunities
• Access to LinkedIn Learning solutions
• Competitive salary and various benefits
• Advanced wellbeing and CSR programs, recreation area

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