End User Support,Intune

End User Support,Intune

Greetings from TCS! ! !

TCS has been a great pioneer in feeding the fire of young Techies like you. We are a global leader in the technology arena and there’s nothing that can stop us from growing together. Your role is of key importance, as it lays down the foundation for the entire project.

Make sure you have a valid EP number before interview.

To create an EP Number, please visit TCS iBegin

Kindly complete the registration if you have not done it yet.

Position: End User Support,Intune

Experience: 5 to 10 years

Location: Trivandrum

Job Requirement

• Strong expertise in Microsoft Intune, Endpoint Manager, Autopilot, Compliance Policies and MDM.
• Expert knowledge of Jamf Pro administration and macOS endpoint management.
• Advanced desktop management experience including SCCM/MECM, OS deployment and patch management.
• Experience supporting large-scale enterprise endpoint environments.
• Knowledge of Entra ID, Defender for Endpoint and Conditional Access.
• Scripting and automation using PowerShell and Graph API.
• ITIL process knowledge and strong communication skills.

Key Responsibilities

• Provide L3 support for Intune, Jamf and desktop platforms.
• Lead endpoint management team and serve as escalation point.
• Manage device provisioning, deployment, compliance and lifecycle activities.
• Lead major incident resolution and RCA activities.
• Drive endpoint security and compliance initiatives.
• Mentor L1/L2 engineers and conduct KT sessions.
• Maintain SOPs, KB articles and technical documentation.
• Ensure compliance with security standards, apply hardening guidelines, and support vulnerability remediation.
• Maintain detailed documentation covering system configurations, topology diagrams, SOPs, and troubleshooting guides.
• Provide technical mentorship and guidance to L1/L2 support teams.

Also please refer below link for downloading application form. If you don’t remember your password, please click forgot password. Fill application form and then download.

TCS iBegin

Professional Skills :

Strong analytical, problem‑solving, communication, and ownership mindset.

TCS Eligibility Criteria:

*BE/B.tech/MCA/M.Sc./MS with minimum 3 years of relevant IT-experience post Qualification. *Only Full-Time courses would be considered.

*Candidates who have attended TCS interview in the last 1 months need not apply.

Referrals are always welcome!!! Kindly don't apply if already attended interview in last 1 months.

Thanks & Regards

Immaqulin Victor Fernandez