End User Tooling Lead

About the Role

Cpl Recruitment is partnering with a large, well-established Irish organisation on the search for a Lead, End User Tooling. This is a leadership role for someone who can turn AI, analytics and automation into practical, everyday value for the business. You’ll set the strategy, build the Centre of Excellence and lead a specialist team across Microsoft Copilot, Power Platform and Power BI. Success here is judged on adoption and real business impact, not on experimentation alone.

What You’ll Be Doing

• Leading and developing a multidisciplinary team covering Copilot, Power Platform and Power BI
• Owning the End User Tooling strategy and roadmap, aligned to business and technology priorities
• Building and running a Centre of Excellence around governance, training and access to the right tools
• Driving adoption through training, reusable assets, community-building and clear communication
• Working with senior stakeholders to secure buy-in, funding and mandates, and making the business case for responsible AI use
• Partnering with architecture, cloud, and security teams so that tooling meets organisational and security standards
• Managing vendor and internal relationships to keep service delivery strong
• Shaping the operating model and using metrics and user feedback to keep improving
• Keeping watch on emerging trends in generative AI, low-code and automation, and judging what’s relevant

What You’ll Bring

• 5+ Years experience in a similar role
• Experience leading teams that deliver end user, low-code, automation or AI productivity tooling
• Strong knowledge of Microsoft Copilot and Power Platform, including their governance requirements
• A track record of setting up or running a Centre of Excellence or a similar enablement function
• Proven ability to drive adoption and demonstrate measurable value
• Excellent stakeholder management and influencing skills, including with senior leaders
• A governance-minded approach that enables safe, compliant use without stifling innovation
• A degree in Computer Science or equivalent professional experience
• Desirable: familiarity with RPA or agentic automation, an understanding of responsible AI and data governance, Microsoft certifications, budget and licensing experience, or a background in a regulated or complex organisation

What’s on Offer

• Permanent, full-time leadership role with a competitive salary
• Hybrid working from County Dublin
• High visibility and a real mandate to define how a large organisation adopts AI and automation
• The opportunity to build a function from the ground up and grow a team
• A supportive environment that rewards innovation delivered with sound governance