Engagement and support worker

Job SummaryEngagement Support Worker

The Enabled Centre Derby

Reporting to: Management

Role Purpose

To provide high-quality, person-centred care and support to individuals, promoting their dignity, independence, wellbeing and quality of life. The Engagement Support Worker will provide practical and emotional support, assist with personal care, and support individuals to take part in meaningful activities and develop their independence.

Key ResponsibilitiesPerson-Centred Care and Support

• Provide respectful, compassionate and person-centred support in accordance with individual care plans and preferences.
• Support individuals with behaviours that challenge and personal care, including washing, dressing, toileting and other daily living activities where required.
• Promote dignity, privacy, choice and independence always.
• Provide 1-to-1 support according to individual needs.
• Build positive and professional relationships with individuals, families and colleagues.
• Recognise and report changes in an individual's health, wellbeing or behaviour.

Activities and Independence Development

• Participate in and support meaningful activities alongside service users, promoting wellbeing, confidence, social engagement and independence.
• Take part in and help deliver activities and development programmes provided by the Independence Development Lead.
• Encourage individuals to participate in activities based on their interests, abilities, needs and personal goals.
• Support individuals to develop practical, social and life skills.
• Provide feedback, suggest activities, or share ideas with the Independence Development Lead.
• Encourage individuals to make choices and take an active role in their own development.
• Record participation, progress and outcomes as required.
• Work with the Independence Development Lead to support individual development goals.
• Expected to attend trips and, if required, use a vehicle for trips, or drive the minibus or operational van.

First Aid and Medication

• Provide first aid within the limits of training and competence.
• Respond appropriately to accidents, incidents and emergencies.
• Support with medication administration, including emergency medication, where trained and authorised to do so.
• Follow medication procedures and individual care plans.
• Complete relevant records accurately and report any concerns immediately.

Moving and Handling

• Support individuals with mobility, transfers and moving and handling in accordance with their care plans and risk assessments.
• Use moving and handling equipment safely and correctly following appropriate training.
• Report any changes or concerns regarding an individual's mobility or moving and handling needs.

Floating Support

• Provide flexible floating support across the service as required.
• Respond to the changing needs of individuals and the service.
• Work collaboratively with colleagues to ensure individuals receive safe, consistent and person-centred support.

Safeguarding and Professional Responsibilities

• Follow safeguarding procedures and report concerns promptly to the appropriate person.
• Maintain confidentiality and respect data protection requirements.
• Follow health and safety, infection prevention and control procedures.
• Maintain accurate care, activity and incident records.
• Attend mandatory training and maintain required competencies.
• Work within the limits of training, knowledge and competence.
• Promote equality, diversity, dignity and respect at all times.

Additional Duties

• Additional duties may be required from time to time, without changing the level of responsibility.
• Expected to understand and abide by CQC guidance and work to their standards, in line with upcoming changes to day centres.
• Support or cover other services or projects within Disability Direct, including Bright Futures, when required.

Working Relationships

The Engagement Support Worker will work closely with:

• Team Leader
• Independence Development Lead
• Other care and support staff
• Individuals receiving support and, where appropriate, their families and professionals.

The post holder will report to the Team Leader and Independence Development Lead and will follow their guidance, support and direction in relation to care, activities and individual development.

Skills and Qualities

• Caring, compassionate and respectful approach.
• Good communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Positive and enthusiastic approach to activities and supporting independence.
• Ability to follow care plans, risk assessments and organisational procedures.
• Reliable, flexible and willing to support the changing needs of the service.
• Commitment to providing high-quality, person-centred support.

Pay: From £13.00 per hour

Expected hours: 22.0 per week

Benefits:

• Free parking

Work Location: In person