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Engagement Lead

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Engagement Lead

B&M Care

Engagement Lead

9 days ago

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Important information


Contract type:

Permanent, Part time

Location:

Baldock SG7, UK

Work mode:

Onsite

Published on:

19 October 2026

What they need


B&M Care is a private residential and specialist dementia care provider that operates a 28-care home portfolio in Hertfordshire, Buckinghamshire, Berkshire and Northamptonshire.

Underpinned by the group's aspirational model of care - 'Rose Model of Dementia Care' - B&M Care has established a benchmark standard for delivering exceptional care that reflects the everyday rhythms of life. B&M Care is dedicated to perfecting its level of care through continual innovation, the highest standards of person-centred practice and you – the future of B&M Care.

Osbourne Court Care Home in Baldock, is looking for an Engagement Lead at 16 hours per week, to enhance the residents’ quality of life through a lifestyle programme and framework that stimulates meaningful occupation in the home.

Duties and responsibilities include, but not limited to:

  • To identify the needs, preferences and aspirations of individual residents through the use of resident profiles, life history, Care Plans, observation, face to face conversations with a person-centred ethos.
  • To work flexibly in order to meet the needs of residents and service delivery across the home.
  • To plan for and co-ordinate a weekly programme for the home, in conjunction with the care and other staff, including weekends and evenings; ensuring that plans and equipment are also in place for staff to follow when you are not in the home.
  • To include all aspects of the “B&M Care Engagement and Activities Framework” when planning programmes.
  • To identify the requirements of individuals who may be/feel isolated and plan specific, person-centred programmes for them.
  • To display and distribute weekly programmes and notices – this will include using the operation of information technology equipment for producing schedules and posters.

Essential Skills, Characteristics and Experience:

  • Must hold a full Drivers Licence.

Our Commitment to You:

  • Competitive rates of pay
  • Free uniform (provided)
  • Wellbeing Support Line (available to all members of staff)
  • Flexible working within a supportive environment
  • Long Service Awards
  • B&M Care’s Golden Rose Staff Recognition Awards
  • Industry-envied training and in-house Leadership Pathway Programme
  • Support & career development
  • Holiday
  • Enhanced Bank Holiday pay
  • Statutory Sick Pay
  • Auto-Enrolment Pension

Additional benefits:

  • £250 introduction payment for the new starter and referrer
  • £1.25 hourly rate enhancement for overtime hours
  • Blue Light Card to access 15,000+ discounts from large national retailers

Pay: Up to £12.78 per hour

Expected hours: 16.0 per week

Benefits:

  • Company pension
  • On-site parking
  • Referral programme

Application question(s):

  • Do you require sponsorship

Licence/Certification:

  • UK Driving Licence (preferred)

Work Location: In person

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