Engagement Manager

K&K Global Talents is an international recruiting agency that has been providing technical resources globally since 1993. This position is with one of our clients in UAE who is actively hiring candidates to expand their teams.

Title: Engagement Manager / Account Manager

Location: UAE ( Dubai or Abu Dhabi )

Employment Type: Full-time Permanent

Mandatory Experience: Sales and Client Relationship Management (Farming) – Energy, Services and Government

Role & Responsibilities:

• As an EM you are an expert at contributing to different phases of the Sales lifecycle and will be intensely involved in Client Relationship Management and business development (Farming) for our customer across Energy, Services and Government sectors
• Client relationship management – managing relationships with key client personnel and CXOs and CXO -1, within client organization and ability to understand the organizational culture of the client
• Selling concepts to the client and influencing the client to award business based on capability and track record in similar situations
• Conduct research as well as competitor analysis to define strategies that can help enable favorable outcomes
• Review sales plan, pursuit plan / business pipeline with leadership to ensure target achievement
• Expert knowledge of MSA / Other contract process & standards and understand the nuances of MSAs and interdependencies to other business aspects
• Conduct client presentations, workshops, and drive pricing and MSA negotiations with the client
• Provide necessary input for building alliances with relevant product / service vendors
• Ensure hygiene is maintained on account operations
• Create proposals and solutions in line with requirements in the RFPs shared by the clients
• Proactively take Infosys offerings to the prospects in the industry
• Collaboratively work with delivery organization on staffing, handling any delivery related issues to prevent escalations

Required Skills:

• Track-record of successfully farming business solutions and client management in customer engagements
• Strong Business Development (Framing current accounts) / Relationship management / Account management is required
• Strong Account Management experience where you have grown existing accounts.
• Track record of interacting and building relationship with C / C-1 level client contacts.
• Reasonable understanding of Global Delivery Model and IT service industry.
• Experience managing large multi-location consulting engagement teams’ desirable.
• Hands-on experience with proposal creation and leading proposal presentations.
• Strong leadership, interpersonal, communication and presentation skills.
• Wide variety of IT and business consulting engagement experience.
• Extensive experience working with Large UAE Oil & Gas companies and Government entities

Note: Applicants for employment in the UAE should possess work authorization which does not require sponsorship by the employer for a visa