Engagement Officer - BPO Setting (Dayshift - Onsite)

Do you love creating memorable employee experiences?

Can you turn ideas into engaging company events?

Are you passionate about boosting employee happiness and retention?

Create meaningful experiences that keep employees engaged!

About the Role

The Engagement Officer (Chief Happiness Officer) is responsible for the overall happiness and retention of all employees, therefore being able to come up with activities to keep employees engaged, committed, happy and motivated all the time.

Ideal Candidate (Must-Have Requirements)

• Solid experience in employee engagement, company events, culture, or a similar role
• Exposure to the Virtual Assistant, BPO, or outsourcing industry is mandatory
• Experience organising company-wide events, recognition programs, and engagement initiatives
• Experience handling B2B engagements is an advantage
• Strong event planning, coordination, and facilitation skills
• Excellent communication and interpersonal skills
• Creative, proactive, approachable, and highly organised
• Able to manage multiple activities and priorities in a fast-paced environment
• Passionate about improving employee engagement, motivation, and retention
• Cebu-based and amenable to working onsite

Tasks and Responsibilities

• Plan, organise, and host company-wide engagement activities and events
• Develop and manage employee recognition and rewards programs
• Lead inter-department games, competitions, and engagement initiatives
• Recommend and implement ideas to improve employee retention and workplace culture
• Facilitate daily gratitude or wellness sessions for employees
• Coordinate engagement calendars, communications, and event logistics
• Gather employee feedback and recommend culture improvement initiatives
• Support HR and leadership in promoting a positive and engaging work environment

Industry-leading benefits

• HMO w/ Dental Coverage + Dependents
• 2-week paid Holiday Break. Enjoy the season without worrying about your work.
• Fixed weekends off (Saturday and Sunday). Take control of your weekends, relax with loved ones, or indulge in your passions.
• Take advantage of working the day shift schedule! Wake up to the sunrise and wind down as the sun sets.

We have a virtual recruitment process. What you need

• Strong and Stable Internet Connection for uninterrupted video interviews
• Laptop or PC with Webcam for online assessments and interviews

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About VA Platinum

VAP is a leading, fast-growing offshore staffing solution for Australian and New Zealand small and medium businesses. We recruit and manage virtual assistants (VAs) to empower business owners to achieve their goals. At the same time, we create meaningful opportunities for our staff in the Philippines to lead better lives.

We pride ourselves on having a supportive and collaborative team. We value energy, candid communication, and a high-performance work environment. We are looking for someone who fits well into this culture and can contribute positively to our team's dynamic.

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