Engine Technician - Customer Response Team

Company Description Segula Technologies is a global engineering and consulting firm specializing in innovative solutions across industries such as aerospace, automotive, energy, rail, and life sciences. Founded in 1985 and headquartered in France, Segula operates in over 30 countries, driving technological advancements, improving industrial performance, and supporting clients throughout the product lifecycle.

With expertise in design, manufacturing, testing, and project management, Segula helps businesses tackle complex engineering challenges while fostering innovation and sustainability.

Responsibilities

• Adhere to General Work Requirements (Factory, Shop and / or Hangar positions)
• Comply with environmental health / safety policies and procedures. Participate in 5-S activities. Perform all assigned tasks in a safe and timely manner
• Troubleshoot, repair, install, inspect and perform engine maintenance on customer aircraft
• Perform and document work completed per appropriate manuals and regulations as required
• Inspect incoming parts and documentation to meet regulatory requirements
• Assist in other maintenance disciplines – Avionics, Structures, Composites etc.
• Operate ground support equipment as required
• Assist with mechanical / electrical removals and installations
• Return aircraft to service after maintenance at off-site locations
• Act as shipping and receiving agent for parts
• Provide time estimates
• Audit your own location and truck monthly
• Perform other duties as assigned

Qualifications

• A&P Certificate
• Typically a minimum of 3 years aircraft engine maintenance work experience or substantiated equivalent experience
• Typically a minimum of 2 years’ experience on corporate jet aircraft
• Typically a minimum of 1 year Bombardier aircraft model experience
• Ability to interpret and work with mechanical engineering drawings
• Ability to effectively and accurately communicate in both written and verbal form on individual and / or aircraft status with customers at all levels
• Own Basic set of hand tools with the ability to demonstrate Inventory & control of tools
• Must be able to work unscheduled overtime including nonscheduled work days and holidays
• Must be able to work in seasonal/inclement weather outside
• Must have the ability to be available for considerable travel with 2 hours’ notice, to include extended assignments lasting up to 30 days.
• Interpersonal skills necessary to establish and maintain effective working relationships with assigned employees, other business areas, contractors, and customers
• Must have a valid drivers’ license and be able to maintain insurable status
• Ability to work unsupervised and alone
• Strong troubleshooting skills
• The ability to obtain appropriate certification for Ground Support Equipment Qualifications as required
• Possess a valid passport with the ability to travel internationally
• Ability to obtain a Security Identification Display Area badge (SIDA)
• Ability to obtain a Bombardier Corporate Credit Card and stay in good standing of guideline requirements
• Previous experience in Customer Relations with emphasis on customer facing interactions”
• Experience with aircraft return to service and inspection procedure
• Ability to train other employees
• Demonstrated leadership skills
• Strong planning / organization skills

Additional Information Here’s a heads-up of the upcoming steps:

• Phone Interview with Recruiter: We’ll begin with an introductory call to discuss your background and interest in the role. Please make sure to add your correct phone number. You will hear from us soon.
• Interview with the Hiring Manager
• Offer Letter: We´ll extend you an offer and start the onboarding process.
• Background Check & DOT Drug Screen: This step involves conducting a comprehensive background check, which includes reviewing criminal history, and other relevant records. Additionally, a Department of Transportation (DOT) drug screening will be carried out to ensure compliance with federal regulations for safety-sensitive positions
• You start your next challenge!

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SEGULA Technologies is a global engineering group, boosting the competitiveness of all major industrial sectors: automotive, aerospace, energy, rail, naval, life sciences, and telecoms. With a presence in more than 30 countries and 140 locations worldwide, the Group prioritizes close relationships with its clients, driven by the expertise of its 15,000 employees. As a leading engineering player putting innovation at the heart of its strategy, SEGULA Technologies manages large-scale projects, ranging from initial studies to industrialization and production. SEGULA TECHNOLOGIES is dedicated to gender balance and diversity, recognizing and recruiting talent of all backgrounds.