Engineer

About Birlasoft:-

Birlasoft, a global leader at the forefront of Cloud, AI, and Digital technologies, seamlessly blends domain expertise with enterprise solutions. The company’s consultative and design-thinking approach empowers societies worldwide, enhancing the efficiency and productivity of businesses. As part of the multibillion-dollar diversified CKA Birla Group, Birlasoft with its 12,000+ professionals, is committed to continuing the Group’s 170-year heritage of building sustainable communities

Sr. D365 F&O Finance Support Lead (6A/6B)

Experience: 14+ years, including strong D365 F&O Finance and AMS leadership experience.

• Lead global L2/L3 support for D365 F&O Finance across RTR, PTP, OTC, Project Accounting, Tax, Fixed Assets, Cash & Bank, Budgeting and related processes.
• Own incident, SLA, escalation, problem and service management, including major incident coordination and stakeholder communication.
• Provide functional oversight for data fixes, regional customizations, integrations, production assurance and finance-critical periods.
• Drive team governance, knowledge management, root-cause elimination, continual improvement and service reporting.
• Coordinate with technical teams, Microsoft, business stakeholders and external application owners.