Engineer

Engineer

JOB SPECIFICATION

Reports to: Head of Engineering

Contract: 6 Months Fixed-term initially, with the opportunity for a permanent role subject to performance.

Hours: Monday to Friday, 08:00 to 17:00

Based: St Albans

Salary: £36,000 - £38,000

Benefits:

• Annual Salary Review
• Birthdays off each year
• Enhanced Company Sick Pay
• Enhanced Maternity, Paternity and Adoption Pay
• Option to Purchase Additional Holidays
• Health Cash Plan.

ABOUT TRUST HIRE

We are an award-winning, privately-owned, St Albans-headquartered business providing security systems and guarding services to our blue-chip customer base across the UK. This role is based at our HQ in St Albans, Hertfordshire, with our HQ in Glasgow and other Regional Office in Altrincham, Cheshire.

We have developed a market leading Solar CCTV Tower which has taken the industry by storm and our team is growing quickly. We are constantly developing new products and solutions which makes Trust Hire an exciting and innovative place to work.

ABOUT THE ROLE

We are looking for an organised, self-motivated Engineer with well-developed interpersonal skills. You will be able to manage your tasks to deliver a high-quality service at a high tempo. You will be an effective communicator at all levels and can think on your feet and be responsive to the company’s business needs. If you are ready for the next stage of your career, then Trust Hire could be the place for you.

At our company, we recognize and reward the dedication and effort of our engineers. For those who are willing to push the boundaries and strive for excellence, we offer enticing incentives such as uncapped commission and overtime compensation. With this, the potential financial rewards are limited only by hours and kit deployed on site. Additionally, we understand that sometimes projects require extra time and effort to meet deadlines or exceed expectations. That's why we compensate our engineers for their overtime work, ensuring that your hard work and commitment are duly recognised and rewarded.

KEY RESPONSIBILITIES

• Carry out preventative and reactive maintenance on solar security systems across customer sites in the UK.
• Diagnose and resolve technical faults to ensure systems remain operational and reliable.
• Conduct regular inspections to identify potential faults, wear and maintenance requirements.
• Carry out repairs, replacement of components and remedial works as required.
• Maintain accurate records of maintenance activities, repairs, faults and system upgrades.
• Respond to customer maintenance requests and attend sites to resolve issues within agreed timescales.
• Ensure all maintenance work is completed to a high standard and in accordance with company procedures and manufacturer guidelines.
• Identify opportunities to improve system performance and reliability through maintenance and upgrades.

WHO YOU ARE

• Friendly with a personable manner
• Calm and professional
• Energetic with a positive attitude
• A great team player with leadership skills
• Work with minimal day-to-day supervision

REQUIREMENTS (ESSENTIAL)

• Experience working within a similar technical or engineering role.
• Experience in a practical engineering, electrical, solar, security or related technical environment.
• Strong practical and technical problem-solving skills, with a logical approach to fault finding.
• Being self-motivated, organised and able to work independently.
• Ability to work to deadlines and manage multiple tasks effectively.
• Analytical skills and a methodical approach to diagnosing and resolving technical issues.
• Communicating effectively via email, phone and in person, working both independently and as part of a team.
• A willingness to undertake additional responsibilities and develop new technical skills.
• Ability to learn quickly and adapt to new technologies, systems and complex technical concepts.
• An honest and discreet approach to confidential information.
• Ability to prioritise and balance multiple tasks.
• Ability to work at height.
• Full UK Manual Driving Licence with no points or pending convictions.

REQUIREMENTS (DESIRABLE)

• Experience working as a CCTV Engineer or within the electronic security industry.
• CCTV engineering, installation, maintenance or fault-finding experience.
• Experience in a related engineering or technical field, such as solar installation, electrical engineering, telecommunications, networking or similar, with skills that can be transferred to CCTV engineering.
• Knowledge of Dahua/Ajax security systems and their products.
• Experience with planning, installing and maintaining networks.
• A willingness to learn new technologies and systems.
• A good understanding of configuring network switches, routers and Wi-Fi equipment.
• Experience installing and configuring CCTV equipment.
• A good understanding of CCTV equipment and the different types of systems available.
• Ability to plan and coordinate network or CCTV installations.
• Experience with alarm systems.
• Experience carrying out maintenance, fault-finding, repairs and upgrades on technical systems.

Your performance will be driven by a mindset built on:

• Striving for excellence in all you do
• Being adaptable and flexible
• Liaising with colleagues to ensure controls and processes are maintained.
• Being business-minded and commercially aware
• Making astute decisions
• Courage of your convictions to do the right thing.

At Trust Hire, we value the diversity of our people and the varied experiences, expertise, backgrounds, and perspectives they bring. We work hard to foster a culture where those differences can thrive and where every one of us can fulfil our potential.

As a fair and ethical employer, in accordance with guidelines taken from the 2010 Equality Act, Trust Hire is committed to promoting equal opportunities for all: irrespective of colour, race, religion or belief, ethnic or national origins, gender, marital/civil partnership status, sexuality, disability or age.

Pay: £36,000.00-£38,000.00 per year

Benefits:

• Additional leave
• Cycle to work scheme
• Health & wellbeing programme
• On-site parking
• Referral programme
• Sick pay

Ability to commute/relocate:

• St Albans, Hertfordshire: reliably commute or plan to relocate before starting work (required)

Experience:

• CCTV Engineering: 1 year (preferred)

Licence/Certification:

• Full UK Manual Drivers Licence (required)

Location:

• St Albans, Hertfordshire (preferred)

Work Location: In person