Gratitude India
Engineer Consumer Service Assurance Fixed
2 months ago
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Important information
Contract type:
Permanent
Salary:
₹750,000 – ₹900,000 / year
Location:
Kolkata, West Bengal, India
Work mode:
Onsite
Published on:
24 August 2026
What they need
Hiring Engineer – Consumer Service Assurance (Fixed) in Pune/Kolkata. 5–8 yrs experience in Telecom/BPO operations, strong in service assurance, trouble tickets, SLA, escalations, partner management and CCNA.
Required Candidate profile
Graduate with 5+ yrs Telecom experience and 4+ yrs BPO/Operations experience. CCNA certified, strong communication, analytical skills, SLA management, ticket handling and escalation experience.
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