Gratitude India
Engineer - Consumer Service Assurance (Fixed)
Skills
2 months ago
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Important information
Contract type:
Permanent
Salary:
₹400,000 – ₹900,000 / year
Location:
Bengaluru, Karnataka, India
Work mode:
Onsite
Published on:
25 August 2026
What they need
Engineer responsible for Fixed Consumer Service Assurance, trouble-ticket monitoring, SLA adherence, escalations, partner performance, quality audits, technical coaching, process improvement, reporting, UAT and service delivery enhancement.
Required Candidate profile
telecom/service assurance with Fixed Consumer operations, trouble-ticket management, SLA, escalations, quality audits and partner management. CCNA, strong English, MS Office and analytical skills.
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