Engineer-Domestic Service

GREETINGS FROM BULL MACHINES PVT LTD.

!!WE ARE HIRING!!

Position: Engineer-Domestic Service

Experience: 4 To 10 Years

Location: Gujarat

Your Profile:

• Diploma / B.E. in Mechanical Engineering with 4 To 10 years of experience in service engineering or related roles.
• Strong knowledge of machine troubleshooting, maintenance, and technical problem-solving.
• Good customer and dealer handling skills with effective communication.
• Ability to coordinate with service engineers, dealers, and internal teams.
• Willingness to travel to customer/dealer locations as required; English and Hindi communication preferred.

Your Task:

• Handle customer and dealer complaints and ensure timely troubleshooting and resolution.
• Support dealers and service engineers in resolving technical and machine-related issues.
• Review and close service calls within the defined 2448 hour TAT to improve customer satisfaction.
• Monitor BMS, spare orders, MTTR, and service performance against targets.
• Coordinate with internal teams and dealers to improve machine up time and service quality.

If you are interested in exploring this opportunity, kindly share your updated CV to [email protected] along with the following details:

• Total Experience:
• Relevant Experience:
• Current CTC:
• Expected CTC:
• Notice Period:
• Are you comfortable with 6 days working? (Yes/No)

Thanks & Regards

Niranjana S

Talent Acquisition Team

BULL Machines Pvt Ltd.