Engineer FAE/SOFTWARE /MECHANICAL

About the role

ALL RING TECH MALAYSIA SDN BHD is seeking an experienced Engineer FAE/SOFTWARE/MECHANICAL to join our dynamic engineering team on a full-time basis in Sungai Jawi, Penang. This is a pivotal role that bridges field application engineering, software development, and mechanical design, playing a crucial part in delivering innovative technical solutions to our clients and supporting our product development objectives. The successful candidate will be instrumental in ensuring our engineering projects are executed to the highest standards whilst maintaining strong relationships with customers and internal teams.

Key responsibilities

• Provide comprehensive field application support to customers, troubleshooting technical issues and offering solutions across software and mechanical systems
• Collaborate with product development teams to translate customer requirements into technical specifications and design implementations
• Develop, test and optimise software solutions that integrate seamlessly with mechanical systems and hardware
• Conduct technical training sessions for customers and internal stakeholders on product functionality and best practices
• Perform mechanical design analysis, simulation and validation to ensure product reliability and performance
• Document technical processes, specifications and solutions to create knowledge resources for the organisation
• Identify opportunities for product improvement and innovation based on customer feedback and field experience
• Support the sales team with technical presentations, demonstrations and proposal development
• Maintain detailed records of customer interactions, technical issues and resolutions

What we're looking for

• Bachelor's degree in Engineering (Mechanical, Software, Electrical or related discipline) or equivalent professional experience
• Proven experience as a Field Application Engineer (FAE), Software Engineer, or Mechanical Engineer in a manufacturing or technology environment
• Strong proficiency in at least one programming language such as C++, Python, Java or similar
• Solid understanding of mechanical design principles, CAD software (e.g. SolidWorks, AutoCAD) and finite element analysis (FEA)
• Excellent problem-solving skills with the ability to diagnose complex technical issues systematically
• Strong communication and interpersonal skills with the ability to interact effectively with both technical and non-technical stakeholders
• Ability to work independently and as part of a collaborative team
• Experience with embedded systems, IoT or hardware-software integration is advantageous
• Familiarity with quality assurance processes and industry standards is preferred
• Willingness to travel to customer sites when required

What we offer

ALL RING TECH MALAYSIA SDN BHD is committed to fostering a supportive and inclusive workplace where our employees can thrive professionally and personally. We offer competitive remuneration packages commensurate with experience and qualifications. Our comprehensive benefits include opportunities for continuous professional development, technical training and career progression within a growing organisation. We value work-life balance and foster a collaborative culture that encourages innovation and creativity. Additionally, we provide a modern working environment with access to cutting-edge engineering tools and technologies. We welcome applications from all qualified candidates and are committed to creating an inclusive recruitment process. If you require any adjustments or alternative formats of information at any stage of the recruitment process, please do not hesitate to contact us.

About us

ALL RING TECH MALAYSIA SDN BHD is a forward-thinking engineering company dedicated to delivering innovative technical solutions across software, mechanical and systems integration disciplines. Based in Penang, we work with leading clients across various industries to develop and implement sophisticated engineering solutions. Our team is comprised of talented professionals who are passionate about excellence, continuous improvement and technological advancement. We pride ourselves on our commitment to quality, customer satisfaction and creating an environment where our engineers can develop their skills and make meaningful contributions to challenging projects. Our mission is to be a trusted partner in delivering reliable, innovative engineering solutions that drive our clients' success.

Apply now

If you are a versatile engineer with expertise in FAE, software development and mechanical design, we would like to hear from you. Please submit your CV, a cover letter and any relevant certifications or portfolio examples to ALL RING TECH MALAYSIA SDN BHD. We look forward to welcoming talented engineers to our team in Sungai Jawi, Penang.