Engineer on SIte

Job Qualifications :

• Bachelor’s Degree (S1) in Telecommunications Engineering, Informatics Engineering, or a related field, with a minimum of 2 years of experience in Telecommunications, Computer, or Networking.
• Strong interpersonal and communication skills.
• Fluent in English, both written and spoken.
• Proficient in Microsoft Office (Excel, Word, PowerPoint, Visio).
• Strong analytical and problem-solving skills with the ability to provide recommendations.
• Able to work independently and collaboratively in a team.
• Capable of working under pressure with tight deadlines.
• High integrity, proactive attitude, and strong initiative.
• Customer-oriented mindset with good service skills.
• Willing to be assigned to customer locations, including offshore and remote areas, and physically-fit (able to pass a medical check-up), not using eyeglasses, not afraid working on-heights, and not prone to seasickness.

Job Descriptions :

• Monitor and maintain services, devices, support systems, and third-party interconnections to ensure optimal performance within the assigned work area.
• Perform Level 1 troubleshooting and repairs when issues occur on devices.
• Escalate service disruptions (Jasnikom services) to the Head of Regional West Operations and inform the relevant Customer PIC.
• Prepare periodic reports on work progress, service performance, and device status.
• Coordinate with Customer PICs and team members to ensure smooth operational activities within the work area.