ENGINEER (OPERATIONS DEPARTMENT)

ENGINEER (OPERATIONS DEPARTMENT)

Responsibilities:

• Ensure continuous, safe and uninterrupted water supply to all consumers
• Ensure all pipe burst repairs are carried out within approved service interruption timeframes
• Ensure the pipe burst rate does not exceed 0.6 km per year
• Monitor, analyze and optimize network pressure to maintain a minimum of 10 metres
• Implement comprehensive scouring and air-scouring programmes for network reliability
• Ensure accurate GPS and valve location data for GIS updating and network realignment
• Optimize cost-effectiveness of pipe burst repairs, minimize downtime, and manage operational budgets
• Lead long-term strategic planning for network expansion, upgrades, and NRW reduction initiative
• Ensure comprehensive maintenance programmes for major, incoming, and outgoing valves
• Ensure full compliance with WSIA 2006, SPAN, and UTG requirements
• Ensure high customer satisfaction and timely resolution of complaints
• Achieve district meter replacement programme (minimum 80% meters exceeding 8 years)
• Ensure plumbing submissions are connected within 7 days after payment
• Enhance effectiveness of water supply disconnection activities to improve revenue collection
• Strategically manage revenue-related operational activities, including meter reading and billing improvements
• Contribute to corporate objectives and performance targets through operational and strategic initiatives
• Develop and maintain effective relationships with internal departments, government agencies, and external stakeholders
• Ensure full compliance with occupational safety, health and environmental legislation
• Achieve SLA for technical closure across operational modules above 70%
• Optimize utilization of resources for all assigned works
• Contribute to the reduction of Non-Revenue Water (NRW) through strategic planning
• Maintain high performance, productivity, and motivation of staff
• Ensure compliance with QMS, ISO and OHSAS requirements
• Ensure departmental KPIs are consistently achieved

Requirements:

• Degree in Civil Engineering and approved by Malaysian Government
• Minimum two (2) years working experience in related field
• Strong analytical, problem solving, result oriented and interpersonal skill
• Ability to lead a group of staff ranging from Senior Technicians, Technicians, Administrative Officers, consultants and contractors
• Ability to work under pressure, tight schedule and stringent environment
• Possess good project management skill

Positions offered is contract for one ( 1 ) year prior to the absorption into permanent posts and subject to job performance.

Interested candidates are encouraged to APPLY ONLINE together with updated particulars - full personal particulars, qualifications and experience, stating present and expected salary, contact number togetherwith a recent photograph on or before 24 SEPTEMBER 2026

Only shortlisted candidates will be notified