Engineer, Service

With our ongoing expansion, we are seeking a passionate and dedicated professional to join our growing company.

1)Technical Service & Maintenance:
Perform periodic servicing, maintenance, and troubleshooting of cooling systems.

Diagnose hardware/software faults, identify root causes, and recommend solutions.

Conduct equipment power-up/down procedures and respond promptly to e-calls (emergency calls).

2) Client Support & Training:
Provide technical support and onsite training on Operation & Maintenance Manuals (OMM).

Maintain strong client relationships.

Liaise with customer engineering departments to ensure compliance with company procedures and quality guidelines.

3) Documentation & Reporting:
Complete detailed service reports after each servicing/e-call.

Submit weekly/monthly reports on work activities, progress, and remedial actions.

Maintain accurate filing, documentation, and tracking of all service records.

4) Site & Contractor Management:
Monitor and manage contractor activities to ensure adherence to safety/operational procedures.

Review site "Events and Actions," implementing corrective measures as needed.

Plan, execute, and update daily work schedules.

5) Safety & Compliance:
Strictly follow data center safety rules, regulations, and quality standards.

Ensure all work activities comply with occupational safety guidelines.

Support ad-hoc tasks assigned by superiors.

Requirements:
Minimum ITE/Diploma in Mechanical/Electrical Engineering or equivalent.

At least 3 years of hands-on experience in preventive maintenance engineering with hands-on experience in cooling systems, preferably involving data centre cooling solutions, CRAC, precision air-conditioning or other mission-critical cooling infrastructure.

Proficient in electrical/mechanical systems troubleshooting.

Practical knowledge of CRAC, WDS (water detection system), or related critical infrastructure is an advantage.

Excellent problem-solving, analytical, and communication skills (written/verbal).

Highly organized with ability to prioritize tasks in high-pressure environments.

Team player with a positive, motivated, and willing-to-learn attitude.

Candidates must demonstrate flexibility and a willingness to perform standby duties as required by operational needs.

Able to perform manual tasks in data center environments.

Established in 2007, Canatec is a leading provider of precision cooling solutions in the Southeast Asian region.