Engineer, Site Reliability [T500-29903]

About T-Mobile:

T-Mobile US, Inc. (NASDAQ: TMUS), headquartered in Bellevue, Washington, is America’s supercharged Un-carrier, connecting millions through its strong nationwide network and flagship brands, T-Mobile and Metro by T-Mobile. Customers benefit from an unmatched combination of value, quality, and exceptional service experience.

About TMUS Global Solutions:

TMUS Global Solutions is a world-class technology powerhouse accelerating the company’s global digital transformation. With a culture built on growth, inclusivity, and global collaboration, the teams here drive innovation at scale, powered by bold thinking.

TMUS India Private Limited operates as TMUS Global Solutions.

SRE Engineer – TFB

The System Reliability Engineer (SRE) improves and protects the software and systems behind all of T-Mobile’s IT services, including management of scalability, availability, latency, performance, security, and capacity, and delivering of software faster, better, and cheaper. From designing & maintaining CICD Pipelines to building the next generation of T-Mobile applications on cloud native platforms, the SRE’s enable great customer experience and product innovation by continuous improvement of operational support.

RESPONSIBILITIES :

Technology and System:

• Demonstrates working knowledge of DevOps and DevSecOps tools for CI/CD, Infrastructure as Code, configuration management, and secure software delivery across non-production and production environments.
• Works with containerization and orchestration technologies (Docker, Kubernetes/OpenShift) to support deployment, scaling, administration, and troubleshooting of containerized applications.
• Performs environment management, automated server provisioning (VMs), and Infrastructure as Code implementations using Terraform.
• Supports and executes software deployments across non-production and production environments while ensuring release quality, stability, and reliability.
• Creates and maintains observability dashboards and monitoring solutions to monitor application and infrastructure health and improve service reliability.
• Supports cloud platform administration activities in AWS/Azure environments, including compute, storage, networking, security, and operational support.
• Participate in troubleshooting, Incident Management, and Root Cause Analysis (RCA) activities to ensure timely resolution of production and non-production issues.
• Identifies opportunities for automation and contributes to initiatives that reduce operational toil and improve engineering productivity.
• Utilizes AI-powered tools to improve productivity, accelerate troubleshooting, enhance documentation, and support software delivery activities.
• Demonstrates understanding of cloud and hybrid networking concepts, including DNS, load balancing, firewalls, certificates, connectivity, and traffic management.
• Supports Incident, Change, and Problem Management processes while adhering to operational and compliance standards.

MINIMUM REQUIRED:

• Minimum 3+ years of relevant experience in DevOps, SRE, Cloud Operations, Platform Engineering, or related disciplines.
• Experience in one or more programming/scripting languages such as Python, Go, and Shell scripting.
• Experience with CI/CD and release automation tools such as GitLab, Jenkins, or equivalent.
• Hands-on experience with Terraform, Ansible, or similar Infrastructure as Code (IaC) and configuration management tools.
• Hands-on experience with Docker and Kubernetes.
• Experience with observability, monitoring, and logging platforms such as Splunk, Splunk Observability, Grafana, AppDynamics, or equivalent.
• Experience working in AWS and/or Azure cloud environments.
• Experience with cloud migration, cloud-native architectures, and microservices-based applications.
• Experience with Agile project management, documentation, and ITSM tools such as Jira, Confluence, and ServiceNow.

EDUCATION:

• Bachelor’s Degree in Technical Discipline or related field; Equivalent Experience Considered