Engineer, Technical Support - System & Components (f/m/d)

At Canadian Solar, our vision is to make lives better by bringing electricity powered by the sun to millions of people worldwide. As a leading manufacturer of solar panels, inverters, and energy storage solutions, we've been an industry front-runner since our founding in 2001. Our commitment to sustainability is reflected in all parts of our organization as we navigate the complexities of a booming industry.

Throughout Canadian Solar's subsidiaries, e-Storage, Recurrent Energy, MSS and CSI Solar Co., we invest in our employees' growth. Our training programs and promotional opportunities ensure we all can continue to learn. We understand the importance of work-life balance and provide various flexible work options to support our employees' well-being. Join our team to "Make the Difference" by creating a lasting positive impact on the world and the communities where we operate.

In this role, you will be part of a talented team consisting of engineers who offer in-house advise and support to their colleagues as well as premium service towards our customers.

This position will make use of your knowledge and skillsets of solar products and to provide technical support and pre-sales engineering activities for Canadian Solar. You will be in direct communication with sales managers, customers, product management and headquarter personnel abroad to assist with needs and support as defined below.

Main Goals

• Application engineering support for sales and customers to ensure customer satisfaction before and during the contract negotiation phase assisting the Technical Sales team
• Visit customers together with sales managers and conduct product presentations, customer training sessions, webinars and customer events
• Ensure module compatibility with mounting systems and inverters for existing products and for potential changes or new products
• Advocate of customer needs and requirements

Main Responsibilities

• Close collaboration with Product Management and Technical Sales to ensure module compatibility with other components
• Perform LCOE calculations in collaboration with Sales Managers and customers to highlight the advantages of our products
• Be the experts in usage and analysis of PVSyst and other PV simulation tools supporting system design and production analysis.
• Create trusted professional relationships with customers, Sales Managers, other component manufacturers and technical stakeholders in the market.
• Development of Technical sales documentation

YOUR PROFESSIONAL BACKPACK:

• Bachelor’s degree in technical or electrical environment, power electronics, business engineering or comparable. Master’s and engineering degree is a plus.
• Minimum 3 years of experience in sales engineering, technical sales, or product management.
• Technically sound on PV systems.
• Experience with modules (with mounting structures and/or inverters is a plus) and LCOE calculations.
• Experience in mechanical calculations for modules and mounting systems.
• Excellent technical aptitude and ability to quickly learn detailed information about the existing product portfolio and to communicate and answer technical and product related questions and topics.
• Fluent English (Spanish & German are advantageous) - please submit your CV in English
• Willingness to travel

LOCATION:

• Munich (onsite / hybrid)

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