Engineer Technician II

Position Overview: Responsible for coordinating with supervisors relating to the maintenance and repair of physical systems of buildings, equipment, and preventative maintenance of guest rooms and public areas.

Essential Job Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - Tech 2 should possess reasonable experience in general maintenance, electrical work, plumbing, carpentry, and painting. - Perform, Public Area, and Guest Room preventative maintenance per standards and schedules. - Troubleshoot all operational problems including, but not limited to, equipment and building trades. - Respond in courteous, professional and rapid manner in order to resolve guest and staff difficulties. - Other duties and responsibilities as assigned. - The employee may be expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description. - Maintain a safe work environment for co-workers and a safe hotel for guests; please refer to Section 2.4 in the Team Member Handbook for specific examples.

Qualifications, Job Knowledge, Experience, Skills, Abilities: - General knowledge of skilled trades such as painting, plumbing, electrical, and carpentry. - Minimum 3 years maintenance experience of building/hotel maintenance operation required. - Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. - Required within the 90-day introductory period is the ability to learn and utilize EMS, PMS, and guest response software, as well as to acquire proficiency in all fire and life safety programs. - Ability to communicate, verbally and in writing, effectively with guests/co-workers; respond to guest/employee requests, with high level of patience, diplomacy and tact. Excellent interpersonal skills to provide overall guest satisfaction and conflict resolution. - Basic mathematical skills. - Ability to work under pressure. - Strong organizational skills with attention to detail. - No special licenses or certificates required. - Always maintains professionalism, demonstrating courtesy and respect to guests and co-workers.
Physical requirements of the position and work environment: - Regularly required to stand, use hands to perform mechanical maintenance tasks, handle or feel objects, tools, and controls; talk and hear. - Frequently required to walk and reach with hands and arms and to climb on scaffolds and ladders. - Frequently required to lift and/or move up to 50 lbs., and to move objects up to 100 lbs. - Must be able to bend, stoop, crouch. - Must have good near and far vision. - Duties may be performed indoors/outdoors. - May experience high noise levels.
Hilton Nashville Downtown Additional Property Specific Functions: - Must complete Hilton brand required trainings.