Engineering Coordinator

Parañaque

Engineering - Store Support

Job Description

Responsibilities

• Communicates with internal customers (operations) on repairs, maintenance, & special projects.

• Receives internal customer concerns, prioritizes them based on importance, and provides timeline for concerns’ resolution.

• Manages and updates the Ticketing System for proper monitoring of concerns.

• Provides feedback to customers about concerns’ resolution through phone calls and messaging applications.

• Manages deadlines and progress across the team to ensure that projects are delivered on time.

• Coordinates work permit applications with operations and ensures that permits are readily available for repair or preventive maintenance schedule execution.

• Assists in organizing third-party providers to deliver elements that can’t be produced in-house.

• Oversees resolution of concerns, making adjustments as necessary to ensure they are delivered according to specifications and standards.

• Coordinates with the finance department on service provider payments & cost documentations.

• Collects and analyzes feedback from customers to gauge satisfaction and success.

• Creates required reports.

• Performs other tasks as assigned by their immediate supervisor.

Qualifications and Requirements

• Graduate of Bachelor’s degree in any discipline

• Has at least 1 year of administrative work experience; coordinator experience is an advantage

• Good interpersonal skills and able to communicate effectively in verbal and in written form

• Familiar with MS Office applications and Google Workspace

• Can start ASAP and report on a 6-day workweek at San Martin de Porres, Paranaque City