Engineering Manager

Who you are

• Experience and broad understanding of technologies used by Human Made, e.g. WordPress, React, APIs, software architecture etc
• Proven experience of leading a team of engineers, ideally in an agency environment
• Excellent communication, team building and organisational skills
• Experienced and capable of identifying an individual’s areas for improvement
• Skilled at assessing feedback, and turning it into clear, actionable development plans for individuals
• Confident in addressing interpersonal issues
• Experienced in a remote working environment
• A growth mindset with a passion for helping engineers succeed in their careers
• Fluent in written and spoken English, at or equivalent

What the job involves

• As an Engineering Manager you’ll balance technical oversight and people management with strategic team leadership, to ensure best practices around software development
• You will be responsible for the wellbeing and ongoing professional development of the engineers within your team, supporting individuals, and enhancing project development through the excellence of those in your team. You will be the primary point of contact for them to come to with any difficulties that they are facing. You should have thorough knowledge of the challenges of working in engineering, delivering projects to clients and working in a global remote team
• You should be confident in collaborating with delivery and commercial teams to ensure the smooth running of the squad. You’ll be able to anticipate and identify problems as they arise, addressing them yourself, or escalating them to the relevant discipline lead when necessary. Your role will include consistently gathering actionable feedback and delivering this to your reports in a constructive manner, utilising the information as a tool for growth and continuous improvement, encouraging open dialogue and accountability amongst the squad
• Engineering managers are expected to take an active role in delivering client projects, however your primary focus will be ensuring different engineers work together effectively at scale. You should have a broad knowledge of the technologies used within Human Made, so that you are able to support and direct members of your team. You will develop thorough knowledge of Human Made’s engineering framework and philosophy to confidently support your team to acquire the skills they need to reach the next level
• Complete Performance Reviews and 1:1s for your reports
• Collect feedback and translate it into constructive input for your reports
• Manage, coach and mentor your reports, supporting their development and career progression
• Represent your engineering team in meta-level discussions such as team structure, wellbeing, and professional development
• Lead a cross-functional squad, setting clear goals and creating a culture of accountability
• Facilitate ceremonies such as retrospectives and squad check-ins
• Collaborate with other engineering managers and discipline leads to ensure consistency in practices and alignment of the squads
• Take an active role in identifying gaps in engineering knowledge and steering training as required
• Keep up to date with current engineering best practices in WordPress, while keeping an eye on emerging trends and shifts in new technologies that can be used in developers' day to day

Benefits

• Remote First: We're fully distributed and provide a remote work allowance for a co-working space or home office equipment, plus a work laptop and mobile phone.
• Flexibility: We put people first. We are adamant work life balance should be a priority for everyone to be able to perform their best! You are in charge of your time, and we want you to feel fully autonomous to manage it
• 35 days paid holidays: We encourage you to book yourself some holidays in whichever length and periods work best for you throughout the year, so you can return well-rested and full of energy (local holidays included).
• Matched pension contributions
• Health insurance if your country doesn't provide public healthcare
• Sick and carers leave
• Enhanced parental leave
• EAP and mental health resources
• Annual Company Retreat: Previous retreats have been held at beautiful locations such as: UK, Norway, Bulgaria, Spain, Slovakia, Italy and Sri Lanka.