Engineering Manager

Filinvest Hospitality Property:  Quest Hotel Tagaytay

Experience: Licensed Electrical/Mechical Engineer. At least 6 years of related experience. Hospitality industry experience is a plus.

Create exceptional experiences with Filinvest Hospitality. We are hiring an Engineering Manager with the following expertise:

Guest Service and Teamwork

• Provide value-added service to customers by doing whatever is reasonable and possible to meet or exceed customer expectations.

• Communicate effectively with customers, co-workers, and supervisors.

• Demonstrate teamwork by cooperating with and assisting colleagues as needed.

• Handle difficult situations effectively and professionally.

• Meet the hotel's service standards of delivering only the best for guests.

• Perform other duties as required to support guest satisfaction and service excellence.

Minor Improvement Projects

• Identify project needs and opportunities for improvement.

• Design and prepare drawings and specifications.

• Estimate project costs.

• Obtain quotations and coordinate with external contractors for work not performed in-house.

• Supervise project implementation.

• Coordinate with and inform other departments regarding project-related inconveniences, noise, and timelines.

Preventive Maintenance Program 
Plan and implement preventive maintenance programs to achieve zero defects for all resort equipment, including:

• Air Conditioning System

• Fire Protection and Suppression System

• Electrical System

• Plumbing System

• LPG System

• Constant Pressure Water System

• Refrigeration System

• Building, furniture, and fixture maintenance

• Painting works

• Parts renewal and repairs

• Kitchen and banquet equipment

• Vertical transportation systems

• Hot Water System

• Plumbing and drainage systems

• Other systems not specifically listed above

Meetings 
Daily Morning Briefing 
Discuss the following:

• Daily utility consumption

• Utility management issues and control measures

• Progress updates on major and minor projects

• Incidents recorded in the logbook

• Outstanding work affecting other departments, safety, and resort operations

Monthly Internal Meetings

• Conduct meetings preferably during shift changeovers.

• Inform staff about current developments and updates.

• Address personnel-related concerns and matters.

• Facilitate question-and-answer sessions.

• Perform other duties and tasks as assigned by immediate superiors from time to time.

Daily Briefing and Work Assignments

• Conduct daily briefings.

• Assign and monitor work activities.

Energy and Utility Management

Utility Consumption Management

• Consider guest comfort while maximizing equipment operating life.

• Minimize utility consumption through efficient operational practices.

Energy Management Program

• Create awareness of energy conservation initiatives.

• Conduct energy management training for Engineering and other hotel departments.

Budgeting / CAPEX 
Prepare and manage:

• Annual Operating Budget

• Capital Expenditure (CAPEX) Budget

• Operating Expense (OPEX) Budget

• Major repair and maintenance costs

• Major system modification costs

Customer Relations

• Communicate with VIP guests regarding their stay, comfort, preferences, and concerns.

• Act immediately on guest comments and complaints.

• Provide assistance whenever possible to ensure guest satisfaction.

Property Management

• Assess manpower requirements.

• Ensure all systems are prepared and operational for hotel functions and events.

• Oversee repairs of electrical equipment.

• Ensure all repair and maintenance work orders are completed properly and on time.

Staff Discipline 
Ensures Engineering staff adhere to hotel rules and regulations by:

• Familiarizing staff with company rules and policies.

• Communicating standards and expectations clearly.

• Monitoring compliance with established rules and standards.

• Conducting coaching, counseling, and disciplinary procedures when violations occur.

Maintenance Contracts 
Liaises with suppliers and contractors to obtain required services and ensure proper implementation.

• Negotiates, signs, and verifies maintenance contracts and invoices.

• Coordinates with contractors and consultants regarding project and maintenance requirements.

• Ensures subcontracted maintenance and repair works are completed according to agreed contracts, fees, and service standards.

External Liaison 
Coordinates with government agencies and regulatory bodies to ensure compliance with applicable laws and regulations. 
Authorities normally include:

• Regional Utilities and Industry Board (RUIB)

• Department of Environment and Natural Resources (DENR)

• Local Government Units (LGUs)

• Bureau of Fire Protection (BFP)

Safety

• Identifies hazards and potential safety concerns within the Engineering Department.

• Implements necessary corrective and preventive actions, including Hazard Identification, Risk Assessment, and Control (HIRAC).

• Assists the Safety Officer in training and supervising Engineering staff on emergency procedures.

General Duties

• Has overall responsibility for implementing the hotel's environmental commitment to pollution prevention, in coordination with the Pollution Control Officer.

• Ensures all permits and licenses necessary for hotel operations and major equipment are secured, updated, and compliant with local, national, and international regulations.

• Schedules, facilitates, and coordinates monitoring activities required by law and corporate standards, ensuring these are conducted by qualified and accredited professionals.

• Submits legally required reports to government agencies and corporate bodies and certifies their accuracy and validity.

• Keeps track of pollution control laws and regulatory changes and ensures relevant updates are communicated and acted upon promptly.

• Leads and champions the achievement of Engineering Department goals and objectives.

• Follows through on all actions required by the Hotel Manager.

• Takes appropriate action on all matters related to building maintenance and preventive maintenance.

• Coordinates with suppliers and contractors to secure required materials and services and ensure proper contract implementation.

• Ensures repair and maintenance work orders are completed efficiently.

• Assesses manpower requirements of the department.

• Responds immediately to guest comments and complaints.

• Controls and monitors utility consumption daily.

• Plans and implements a preventive maintenance system designed to achieve zero defects for hotel equipment.

• Demonstrates and promotes the guiding principles and core values of Quest Hospitality.

• Promotes environmentally responsible practices, including waste reduction, recycling, and reuse whenever applicable.