Engineering Manager (Customer Platform, GenAI)

• Our Customer Platform Team plays a pivotal role in integrating our platform with external systems and ensuring seamless, reliable connectivity for both internal users and customers. As the leader of this team, you’ll drive the strategy, architecture, and development of our connectivity solutions, focusing on API integration, distributed systems, and a robust data platform. Your role will be crucial in maintaining and enhancing our platform’s ability to meet the needs of both our internal and external stakeholders
• Own large areas within our product
• Comfortable working cross functionally, whether that be internal or external customers
• Build features end-to-end: front-end, back-end, system design, debugging and testing
• Deliver experiments at a high velocity and level of quality to engage our customers
• Work across the entire product lifecycle from conceptualization through production
• Influence the culture, values, and processes of a growing engineering team
• Inspire and mentor less experienced engineers
• Collaborating with cross-functional teams to define, design, and ship new product features and experiences

Benefits

• Health & Wellbeing: Our holistic approach to supporting Scaliens includes comprehensive health coverage, dental and vision insurance, mental healthcare services, and more. PTO policies and accommodating schedules ensure you’ll get time off when you need it to relax and recharge. Note that our offerings may vary by region as we strive to respond to the unique needs of Scaliens around the globe.
• Personal & Career Growth: Continuously learn and grow through annual learning & development stipend, attending leadership breakfasts, manager training, speaker series, and joining an ERG.
• Building Scale Community: We welcome guests to our offices, and you can expect to see Scalien families and friends around. Join local happy hours, and accept invites to game nights, book clubs, and many other employee-led community events.
• Parental Support: Balancing work and family is essential, and Scale understands the importance of having adequate leave policies in place to promote a healthy home and work life.- At least 7-10 years of relevant experience is preferred
• Excited to join a dynamic, hybrid team in either San Francisco or New York City
• Excellent problem-solving skills, and be able to work independently or as part of a team
• Ability to turn business and product ideas into engineering solutions
• Track record of shipping high-quality products and features at scale
• Desire to work in a very fast-paced environment