Engineering Manager (Guest & Host, Host Listings & Quality)

• As the Engineering Manager for the Insights Platform on Airbnb’s Guest & Host team, you’ll lead the system that decides what every host is told about improving their earnings, quality and listings
• It delivers that guidance across email, push notifications, in-product experiences, dashboards and conversational agents
• You’ll lead a team of senior and staff engineers across data engineering, machine learning and backend through the platform’s next evolution: from batch to real-time and from rules-based to model-driven, with AI-assisted insight creation and personalization at its core
• The team partners closely with product, design and data science, and with teams across Airbnb that rely on the platform to reach hosts
• Work closely with other senior leaders to define and drive long-term technical strategy and architecture that enables the company’s future vision
• Partner with senior Product, Design and Data Science leaders to set platform strategy, including how insights are ranked, personalized and measured
• Lead the team to build reliable, performant and scalable systems for insight creation, personalization, cross-channel delivery and measurement
• Provide critical input in team roadmap and technical direction
• Influence and collaborate with stakeholders to adopt team goals and roadmaps
• Identify areas of improvement and drive best practices
• Hands-on development, including design and code reviews
• Mentor, guide, and support the career growth of individual contributors

Benefits

• Paid volunteer time
• Health food and snacks
• Generous parental and family leave
• Learning and development
• Annual travel and experiences credit- Track record of setting and holding a multi-year technical direction on a live, business-critical platform. This includes leading a major re-architecture or transition, such as batch to real-time or rules-based to model-driven, while continuing to deliver
• 10+ years of relevant experience in the tech industry; 5+ years of experience in an Engineering Manager role, with ownership responsibility over large-scale software systems
• Depth in backend, data or ML platforms, with the ability to understand and represent data engineering, machine learning and backend engineering. Experience with distributed systems, data pipelines, and real-time or streaming architectures
• Experience managing and growing senior and staff engineers, and creating an environment where they own initiatives end to end
• Experience applying ML and LLMs in production to personalize or rank what users see, and using experimentation and measurement to prove impact
• Strong communication and influence with technical and non-technical partners. Demonstrated ability to set shared standards and align multiple teams and organizations on a common platform approach
• A proven track record of fostering a culture of Diversity and Belonging, within the organization and across the tech community
• Strong product judgment, exercised through data. You understand the data behind user behavior and outcomes, spot patterns, and turn them into product and platform decisions