Engineering Manager II, Business Applications

Get to Know Our Team

At Grabber Technology Solutions (GTS), we revolutionise the technology experience for every Grabber. Our mission is to empower our team with seamless and solutions that enhance their daily work. We are a diverse group of forward-thinkers committed to creating personalised IT experiences. If you're passionate about customer-centric innovation and on technology at Grab, come join us and help shape the future of technology!

Get to Know the Role

Reporting to the Head, End User Computing, you will lead the Business Applications Engineering team responsible for building and operating AI-enabled enterprise applications and internal platforms. As the team's people and technical leader, you will manage team health, engineering capability, delivery outcomes, technical direction and production quality. Working with Product, GTS stakeholders and partners, you will translate product priorities into reliable systems while creating an environment where engineers can deliver independently, learn quickly and improve continuously.

Your success means building an empowered team that delivers measurable business value and operates reliably, while establishing and improving the team's agentic engineering harness.

This role is onsite based in our Petaling Jaya, Malaysia office.

The Critical Tasks You Will Perform

You will lead through people, technical direction, and delivery ownership.

• Build and develop a engineering team by setting clear expectations, coaching team members, fostering psychological safety, and creating an inclusive culture.
• Set the team's engineering strategy, goals, and technical quality bar, leading architecture, design, and code reviews.
• Partner with Product to shape the roadmap, define success measures, run planning cycles, and create clear execution plans with ownership, milestones, risks, and dependencies.
• Lead delivery of AI-first applications and internal platforms from design through production, adoption, support, and continuous improvement.
• Establish the team's agentic engineering harness and reusable engineering foundations. Continuously improve these foundations, including development workflows, tool use, service architecture, APIs, event contracts, data access, identity, evaluation, testing, and deployment.
• Own reliability and responsible engineering practices across the team, including observability, availability, security, privacy, data governance, cost management, on-call readiness, incident response, and postmortems.