Engineering Manager - Software Engineering

Role & responsibilities

1. Tech Solutioning (KPI)

• Lead technical solutioning for new initiatives and enhancements across core insurance systems and digital journeys.
• Drive architecture/design decisions ensuring scalability, security, auditability, and maintainability.
• Review solution designs and code quality; enforce engineering standards, best practices, and governance.
• Partner with Product, Business, Security, Architecture, and Operations to align technology solutions to business goals.

2. System Performance (KPI)

• Own system performance, reliability, and resilience across application and database layers.
• Lead performance tuning and optimization of MS SQL (query optimization, indexing strategies, execution plans).
• Drive monitoring, incident management, RCA, and preventive action planning to reduce recurring issues.
• Establish performance SLAs/SLOs and ensure readiness for peak loads and business-critical events.

3. End-to-End Tech Delivery (KPI)

• Own delivery from requirement elaboration through design, development, testing, release, and post-release stabilization.
• Drive estimation, sprint planning, execution tracking, and dependency management across teams.
• Ensure adherence to SDLC, change management, security/compliance requirements applicable to BFSI/Insurance.
• Coordinate with QA, DevOps, Security, Infra, and vendor partners for smooth releases and operational excellence.