Engineering Operations Executive

Roles and Responsibility

• Handle customer inquiries and resolve issues professionally.
• Provide exceptional customer service and ensure satisfaction.
• Collaborate with team members to achieve business objectives.
• Develop and maintain knowledge of products and services.
• Meet performance targets and quality standards.
• Analyze customer feedback and suggest improvements.

Job Requirements

• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and adapt to changes.
• Strong problem-solving and analytical skills.
• Proficient in using CRM software and technology.
• Ability to work independently and as part of a team.
• Strong attention to detail and organizational skills.
• Educational qualifications: SSC/HSC/Graduation.
• Language proficiency: B2.