Savior Artigos Texteis Lda

Are you looking to kickstart or advance your international career in one of Europe's most vibrant coastal cities? We are hiring a Customer Support Representative to join our dynamic team in Lisbon, Portugal, supporting one of the world's leading digital platforms!
If you are a strong English communicator passionate about delivering exceptional user experiences, this is your opportunity to relocate to Lisbon with a secure, stable, and rewarding career path.
Why Join Us?
<ul>
<li>Attractive Compensation: Up to €1,527.33 gross/month (including a total base package of €1,227.33 + up to €300/month performance bonus).</li>
<li>Tax-Free Meal Perks: €154.00 monthly meal allowance paid via a tax-exempt pre-paid card.</li>
<li>Health &amp; Wellness: Free private health and dental insurance provided upon signing your contract.</li>
<li>Career Growth &amp; Stability: 12-month renewable contract with a clear path to a permanent role after 2 years.</li>
<li>Fully Paid Training: Comprehensive 15-day English training program to set you up for full success.</li>
</ul>
The Role
As a Customer Support Representative, you will act as the first point of contact for registered users and community members across telephone, email, and chat.
<ul>
<li>Assist users in navigating platform products, tools, and services effortlessly.</li>
<li>Resolve inquiries efficiently while ensuring high standards of user satisfaction.</li>
<li>Deliver high-quality, empathetic support in a fast-paced environment.</li>
</ul>
Package &amp; Working Hours
<ul>
<li>Work Schedule: Full-time (40 hours/week | 8 hours/day + 1-hour lunch break).
</li>
<li>Location: On-site in Lisbon, Portugal.
</li>
<li>Monthly Package Breakdown:
</li>
<li>Base Salary: €920.00
</li>
<li>Holiday Allowance: €76.67
</li>
<li>Christmas Allowance: €76.67
</li>
<li>Meal Allowance: €154.00 (Tax-free)
</li>
<li>Total Base Package: €1,227.33 / month
</li>
<li>Performance Bonus: Up to €300.00 / month
</li>
</ul>
Requirements
<ul>
<li>High proficiency/fluency in English (written and spoken).</li>
<li>Strong communication, active listening, and problem-solving skills.</li>
<li>Customer-first mindset with an enthusiasm for tech and community platforms.</li>
<li>Eligibility or willingness to work full-time on-site in Lisbon, Portugal.</li>
</ul>
How To Apply
Ready to take the next step in your career? Click
Apply Now
or send us your updated resume to get started today!

English Customer Support Representative – Lisbon

English Customer Support Representative – Lisbon

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